Medical Office Assistant Advocate Clinic at Walgreens Morton Grove/Buffalo Grove

Job Posting Title:

Medical Office Assistant Advocate Clinic at Walgreens Morton Grove/Buffalo Grove

Job Description Summary:

The Medical Office Assistant (MOA) is responsible for a variety of clinical, clerical and coordination services to support high quality, cost-effective patient care in the Advocate/Aurora Clinics at Walgreens. The MOA supports virtual patient care delivery via use of Tytocare technology while on site at the retail clinics. Great opportunity for Patient Service Representative (PSR), Certified Nursing Assistant (CNA) or Medical Assistant (MA)- who is looking for a more autonomous and exciting role. New graduate CNAs and Medical Assistants welcome!

• Starting pay is $21.05/hour
• On-the-job training will be provided!
• Serve patients in the neighborhoods and communities in which you live!
• Support delivery of innovative care in a retail clinic inside Walgreens
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, 401k company contribution
• Paid Time Off

Staff at the following Advocate Walgreens Clinic site:

• 9301 Waukegan Rd, Morton Grove, IL
• 15 N. Buffalo Grove Rd, Buffalo Grove IL

Major Responsibilities:

• Provide clinical and administrative support to remote and/or in-person Advanced Practice Clinicians while on site at Advocate/Aurora Clinics at Walgreens
• Complete the patient registration process, which includes documenting patient demographics, processing insurance and copays and scheduling patient appointments in the electronic medical record
• Facilitate waiting room management and patient rooming processes
• Complete vitals and point of care testing on patients
• Monitor supply inventory; order clinical and office supplies
• Develop and maintain collaborative relationships with peers, APCs, Walgreens store management and ACW leadership in support of patient care delivery
• Responsible for maintaining a safe, professional, and organized clinic environment
• Other duties as assigned

Minimum Education and Experience Required:

Licensure, Registration, and/or Certification Required:

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) required within 21 days of start date

Education Required:

• High school Diploma or GED

Experience Required:

• Preferred 1-2 years experience in clinical and/or customer service setting

Knowledge, Skills & Abilities Required:

• Effective communication (written and verbal) and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, staff and clinicians.
• Proficient computer skills including typing, navigation within a windows operating system, use of electronic mail and electronic medical records systems.

Physical Requirements and Working Conditions:

• Travel between sites of care- may be requested to work at nearby Advocate/Aurora Clinic at Walgreens sites to fulfill business needs
• Flexible hours
• Availability to work rotating weekends
• The candidate must be able to perform physical tasks such as lifting supplies and moving equipment.
• Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
• Operates all equipment necessary to perform the job.

Schedule Details/Additional Information

Clinic Operating Hours:

9a – 5:30p (Mon – Fri)

9a – 3p Saturday  

9A-2p Sunday

Will work 4 week day shifts per week and rotating weekends