Tel-Assist Jobs in and around Chicago, IL

Company:
Tel-Assist
Current Opportunities (0)
Company Website
Location(s):
5618 W. 95th Street
Oak Lawn,  IL
60453
Map Location
Phone:
(708) 636-0025
Fax:
(708) 857-7766
Industry:
Service Industry
Size:
50-99

Company Overview

Founded in 1947 as the DuPage Answer Service, Tel*Assist Call Center Outsourcing Services has two facilities in the Chicago area. Both locations use specialized equipment with Internet-enabled operator positions and are staffed with professionals committed to excellence.

By developing a complete communications plan for your business, we will solve your call management challenges. Our expertly trained staff provides call center services days, nights, weekends and holidays. Through customer service and operational expertise, Tel*Assist provides a full range of call center services, including program building for customer support, order taking, dispatch and tier 1 help desk.

Call Center Services:

  • 24 Hour Operator Service
  • Web Enabled Service
  • Dispatch Services
  • Advertising Response
  • Trouble Ticket Initiation
  • Interactive Voice Response
  • Absentee Attendance Reporting
  • Overflow Customer Service
  • Market Research
  • Dealer Locate
  • Web Response
  • CRM Customer Relationship Management

    Consulting Services:

  • Voice Application Development
  • Customer Relationship Management
  • Web Enabled Call Center Transition