Through our commitment to clinical quality, attention to patient safety and dedication to details and personal service, Silver Cross has been named a Thomson Reuters Healthcare 100 Top Hospitals National Award winner for 7 consecutive years. Patients cared for at 100 Top Hospitals like Silver Cross have higher survival rates, are less likely to have complications, are cared for in a safer environment and have high patient satisfaction. The hospital also received an "A" Hospital Safety Score by the Leapfrog Group. Silver Cross is also known for its customer service, currently ranking as one of the highest hospitals nationally for our patient satisfaction scores.

At Silver Cross, we continually test ourselves and raise the bar for quality. By doing so, we have received the Gold Seal of Approval from The Joint Commission.  At Silver Cross, we strive to exceed their standards by devoting time and resources to keep elevating our quality. The care given to our patients with heart disease and pneumonia far exceed the national standard for care according to the Department of Health and Human Services. In addition, the surgery department at Silver Cross Hospital provides the highest level of care to all of its patients. This high level of clinical care has been recognized by BlueCross BlueShield of Illinois and designated as Blue Distinction® programs in Knee and Hip Replacement surgery, Spine surgery and Bariatric Surgery.  Silver Cross also participates in the Surgical Care Improvement Project and its outcomes far exceed state and national averages.

Further, by updating technology, we improve the patient experience. Silver Cross was the first hospital in the region to offer Quicksilver, a self-registration process designed to expedite registration for tests, procedures, and treatments. Our doctors and nurses have access to Electronic Medical Records (EMR). This allows real-time data sharing of patients’ information throughout our whole health system and will assist physicians in making rapid, clinically informed decisions that lead to improved patient care. In addition to EMR, doctors and nurses can access your medical records using portable digital assistants, or PDAs, as well as digital copies of your X-rays, mammogram, MRI, and other test results anytime, anywhere. And we have sped up the diagnosis process so that you don’t have to wait as long to get your results.