Service Manager Job Description The Service Manager manages IT Service Delivery related to applications, provides ongoing operations support aligned with the IT Service Management processes. The Service Manager will contribute to establish processes for operational support for applications. He/she also manages all stakeholders and ensures that the teams work in collaborat

The CCS II will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a list of best practices. Problem Resolution A big part of maintaining the relationships with existing customers includes problem solving by the CCR, includ

Works closely in a team environment to provide outstanding "concierge level" customer service via phone, email and live chat within Service Level Agreements (SLAs). The subject matter expert on Tier 1 processes and procedures for specified content area. Assists representatives with questions and helps representatives navigate academic processes and procedures to respond t

Contact Center Agent I Requisition ID 2024 25182 Job Locations US IL Chicago Position Type Regular Full Time Category Claims Business Unit BUS_TPA US Excellence In Everything We Touch Position Summary Receives and enters initial Notice of Loss information. Analyzes information and proofreads system entry for accuracy. Work from home opportunities will potentially be avail

It is the responsibility of the Front Desk/Office Admin to manage the front desk and office admin duties effectively and efficiently, while maintaining a friendly, helpful, patient, and professional demeaner. Essential Job Duties and Responsibilities Greet, welcome, announce, direct, assist visitors upon arrival. Answer/Transfer calls to appropriate person. Receive, sort,

Provide service to all constituents (member, potential member and nonphysician customer) while striving to deliver the highest quality service to members. Demonstrate an in depth knowledge of all constituents and their needs. Follow through on all service inquiries to ensure a satisfactory resolution. Consistently demonstrate high level of professionalism in all interacti

Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, using their name, and thank

This position is responsible for leading and manag ing the Regal Rexnord Linear Motion Division's customer care functions globally, with a distinct emphasis on process improvement in our transactional and commercial functions. K ey responsibilit ies in clude leading customer care team s to provide world class customer experience s . Essential Duties and Responsibilities S

If you're someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. If you are ready to immerse yourself in an environment, that helps shoppers naturally, intuitively, and enjoyably find real, honest, affordab

Monitor daily transfers of data between Salesforce and SAP to ensure electronic schedules and processes are working correctly. Monitor and issue billing credits through Salesforce and SAP. Keep abreast of new Salesforce features and functionality and providing recommendations for process improvements Keep application users informed about system functionality and enhanceme

Provide customers with professional service and assistance Making hotel and catering reservations for inbound and outbound aircraft Processing customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer service/hospitality experi

The Outbound Clerk is responsible for delegating selection assignments via AS400 & Putty to enhance efficiency for Night Shipping operations. The Outbound Clerk also provides data entry/interface in support of Night Shipping leadership. The Outbound Clerk is responsible for assigning orders to pullers and ensuring that all routes are distributed and picked according to de

The Consumer Service Advisor will be responsible for facilitating and building ongoing relationships with consumers. This position also supports consumers through phone activity and collaborates with various Secure Start services teams to educate consumers on Hollister ostomy products. The Consumer Service Advisor will be required to deliver superior customer service with

. Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.) Lift heavy boxes, files or paper when needed Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude Demonstrate flexibility in satisfying customer demands in a high volume, production environment Consistently adhere to busi

For our MIR and AMMEGA Customer Service team, we are currently looking for a CUSTOMER SOLUTION ASSOCIATE As a Customer Solution Associate, you will be responsible for facilitating customer requests for information, quotations, and orders by interacting with customers, supervisors, the sales team, and vendors. A day in the life of a Customer Solution Associate can look lik