Initial intake of all requests for assistance and level one troubleshooting with respect to computer and A/V hardware, software and network problems or related issues. Diagnosis of issues, including a determination of scope, urgency, and estimated time to resolution. Troubleshooting to determine resolution of issue or escalation of issue to Operations Support. Thoroughly

System Maintenance and Technical Support Assists in providing technical support for personal computers, servers, emails, printers, copy machines, scanners, and telephones. Troubleshoot and resolve technical issues. Set up computers, printers, scanners, and fax and copy machines. Accept internal help requests and determine if issues can be resolved locally Upgrade equipmen

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at sc

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Design the data architecture of organization to support data driven vision Create design and blueprint of the data capabilities for the organization within the data framework Analyze structural requirements for new solutions and applications Optimize new and current d

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves . We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional

Consultants for various and unanticipated worksites throughout the US (HQ Chicago, IL). Assist in the creation and maintenance of model risk management policies, procedures, and guides establishing and reinforcing the model risk management framework. Collect and maintain all supporting model documentation from model developers for validation. Review and challenge model de

Job ServiceNow Full Stack Developer Location CHICAGO (US 60603), IL, Onsite Primary Execute Scoping of the project, Assess, Requirement, Data Gathering (converting Business Requirements to Functional Requirements), Implementing them in ServiceNow, Deployment, Production Hyper Care. Ability to communicate and interact effectively with the business users/customers. Experienc

The Technical Product Owner is responsible for gathering requirements and close collaboration with engineering, infrastructure and sales teams. This role involves ongoing interaction with a variety of end users and internal stakeholders. The Technical Product Owner will help to create and define a vision for development projects, manage the product backlog, and prioritize

CDW Technologies LLC seeks a Senior Software Engineer – DevOps to perform the following duties Provide advanced automation and scripting development, application administration, and/or deployment solutions to clients by Creating technical and conceptual specifications in support of the clients’ business needs and functional specifications; Developing custom sc

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career. Come join us and be part of a purpose driven company who is invested in your future! Job Summary This position is responsible for pa

The Solution Architect applies deep pension (Defined Benefits) and benefits admin expertise and an understanding of client priorities to create compelling solutions that bring our value proposition to life and increase our win and renewal rate. The Solution Architect is client facing and partners with Sales Executives (SEs) and Account Executives through all stages of the

be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, c

Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." Our Values Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Al

Manage, expand, upgrade, automate, and improve performance and sustainability for our huge Splunk environment as a hands on engineer/architect Drive implementation using Lean Agile methodology Responsible for Splunk system architecture, data analytics, performance management, automation and some administration, for the Splunk deployments we manage across the enterprise In

We are looking for a senior solution consultant with in depth expertise on due diligence and third party risk management. This is a central role in our ambition to grow our due diligence business in the Americas. This role will do that by leading sophisticated opportunities and RFPs, working as deep subject matter authority alongside sales and business development teams i