NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a [[Service Desk Analyst]] to join our team in [[Lemont]], [[IL]], [[USA]].
Job Responsibilities Include
Service Desk Analyst's primary responsibility is to provide end-user Incident & Service Request support via phone, email, chat, and walk up.Support will require in-depth knowledge of PC and Mac Hardware, Desktop & Laptop Operating Systems, enterprise application administration& settings, high-level printer familiarity, and networking functionality and support. In addition, intermediate knowledge of end-user applications is also required. The Service Desk Analyst isthe principal owner of the service request as well as the customer's overallsatisfaction.
Service Desk Analyst Job Duties:
Required Qualifications:
Argonne is a highly complex environment and as such a minimum level of experience for any junior position should be equal to or greater than the following:
Desired Qualification:
Certifications or experience may be accepted in lieu of college degree.
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About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.