Position Highlights:

• Position: Insurance Pre-Authorization Representative
• Location: 4201 Winfield Rd, Warrenville IL
• Full Time 40 hours per week
• Hours: M-F, 8:00AM to 4:30PM
• Required Travel: No

What you will do:

• Prepares referrals/FMLA/disability forms per payer criteria for designated providers ensuring timely response to requests and meets established turnaround time.
• Prepares pre-authorizations and FMLA/disability forms per health care guidelines/established laws for designated providers to build timely approvals/forms completion in order to preserve and generate revenue and maintain patient satisfaction.
• Prioritizes the processing of referral requests/FMLA disability forms based on medical necessity and/or urgency of the patient case.
• Communicates status of authorization/FMLA disability forms (approvals, denials, pending) to patients, physicians and other clinical staff.
• Addresses all tasks, phone calls, voicemail and e-mail within established timeframes and per current department guidelines
• Collaborates with physicians and staff as well as outside offices to obtain needed information.
• Establishes, develops and maintains good working relationships with hospital departments, health plan representatives and physician office personnel as well as a high degree of customer service/recovery skills.
• Maintains patient confidentiality
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What you will need:

• Associates Degree - Preferred
• 1 Year of experience in a medical office setting
• 1 Year Prior Epic experience
• Strong customer service focus
• Detail oriented
• Ability to multi-task and work in a fast paced environment
• Strong oral and written communication skills
• Ability to maintain confidentiality
• High level of understanding of FMLA/Disability laws and processes
• Medical terminology
• Bilingual

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities