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Senior Analyst, Sales Operations
Chicago, IL
Job Description
Are you looking for a hybrid or remote work opportunity? Are you interested in a workplace that provides benefits that suit your needs? Are you ready for an environment with open and effective management?
The Senior Analyst, Sales Operations is responsible for supporting the sales team in strategic planning and analysis. You will lead projects that partner with multiple areas of the business, as well as support strategic planning and development of goals and KPIs. Your strong analytical skills will allow you to report on sales metrics and make meaningful recommendations that advance the priorities and efficiency of the team. You'll work closely with sales leaders and account executives on forecasting best practices, territory planning, commissions, and staffing analysis. This role reports to the Manager, Sales Operations.
Role Responsibilities - Directly partner with our sales team at all levels to support the development of sales strategy and priorities, including participating in the annual strategic planning process and the creation of OKRs and performance metrics.
- Provide support reporting on top of the funnel activities, such as pipeline generation and conversion rates.
- Set up segment specific goals, benchmarks and KPIs to determine what success looks like and provide feedback on productivity levels.
- Create critical strategic analyses, that provide value-added insights of sales trends, especially revenue growth and renewal forecasting across sales teams.
- Support operational processes that enable sales managers, to make data-driven decisions, especially in planning for territory assignments, staffing analysis, and quota-setting.
- Curate, evaluate, and report on departmental and team goals, and make strong recommendations that meaningfully contribute to Relativity's overall commercial strategy.
- Lead business-critical operational projects that partner, collaborate, and strategize with teams inside and outside of go-to-market teams.
- Guide and facilitate best practices in reporting and data quality that allow the go-to-market teams to accurately report on key metrics.
- Experience in a SaaS environment
- 5+ years of supporting a customer-facing organization
- 3+ years in an operations, analysis, or strategy-focused position
- Analytical background, working with large sets of data
- Ability to independently multi-task, efficiently prioritize tasks, make recommendations and decisions, and drive projects to completion
- Ability to interact with all levels of the organization and across a variety of cultures
- Highly organized and able to work in a fast-paced environment
- #LI-NW1
Relativity is a diverse workplace with different skills and life experiences-and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify.
Benefit Highlights:
Comprehensive health, dental, and vision plans
Parental leave for primary and secondary caregivers
401k with employer match
Flexible work arrangements
Company breaks in July & December
Unlimited time off
Long-term incentive program
Training investment program
Transparency in Coverage Information
The Transparency in Coverage Final Rule requires disclosure of the negotiated rates with in-network providers and the historic allowed amounts paid to out-of-network providers, for all health plans available to employers. Files containing this information for the plans covered are published on this page.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
5+ years
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