Sales Support Manager

The Sales Support Manager plays a pivotal role in the sales department, providing essential support in various operational and administrative functions. Collaborating closely with product leads, overseas offices, and internal teams, the associate facilitates spot quoting for new clients, manages small multilane bids, and updates pricing information to ensure competitiveness in the market.

Check out our jobs at workatGEODIS.com or text DELIVER to 88300 to apply!

ABOUT THE TEAM:

At GEODIS, we don't just move goods through the supply chain, we are passionate about helping you move your career to the next level. As a company, our emphasis on excellence has made us a global supply chain leader, committed to helping clients overcome their logistical constraints. We could not do this without our people, our GEODIANS, and a culture of transparency, inclusion, trust, and respect.

No matter what position you're in or where you're located across our 160+ locations in the United States, you'll find yourself contributing to the success of some of the biggest brands in the world, all while you #KeepRising in your career.

ABOUT THE ROLE:

* Conduct spot quoting for new clients in alignment with company pricing strategies
* Collaborate with product leads, utilize G-R8 (GEODIS global rate database for Air and Ocean),
and coordinate with overseas offices to develop strategic quotes for prospective clients.
* Manage small multi-lane bids efficiently to secure new business opportunities.
* Update Freight of All Kinds (FAK) rate shells regularly to ensure accurate pricing information.
* Utilize carrier websites to update and maintain active client rates, ensuring competitiveness in the
market.
* Facilitate the distribution, collection, and management of new account documentation and setups,
including Power of Attorney (POA's), credit applications, etc.
* Provide support to designated client contacts, assisting with documentation setups to onboard
new clients effectively.
* Act as a point of escalation for client issues, ensuring timely resolution and maintaining high levels
of customer satisfaction.
* Collaborate with commercial/product teams to make pricing margin decisions in line with company
guidelines.
* Provide proactive support to strategic new clients, offering corrective actions and exceptional
customer service to foster long-term relationships.

Requirements:

• 5 years experience preferred
• Strong understanding freight logistics and pricing structures
• Knowledge of MODE routing and pricing

BENEFITS:

We are committed to developing and retaining the best talent in the business and providing benefits that support the success of our GEODIANS.

• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Paid maternity and paternity leave
• Free financial wellness programs
• Daycare discount program
• Free telemedical access to doctors and therapists through First Stop Health
• Hybrid and flexible workplace - our teammates work from home at least a couple of days a week.
• Opportunities to volunteer and give back to your community
• Access to career development, employee resource groups, and mentorship programs
• + more!

#KeepRising

Next steps:

Sound like the right job for you?

• Visit our website at www.workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.

OR

• Text DELIVER to 88300 to Apply

[1]The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

[2] Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions".