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Field Service Representative - Houston, Texas
Houston, TX
Job Description
ARxIUM is a leader in the development of advanced pharmacy technology and solutions. Here you have the opportunity to work with the best experts in the pharmacy health systems sector paving the way with innovative automation hardware and software technologies.
ARxIUM has been providing innovative solutions in the pharmacy automation space for over twenty years and currently serves customers in North America, Europe and Asia. We have offices in Winnipeg and the Chicago Area and work remotely in cities across North America and Europe.
Required immediately, we are seeking a Field Service Representative (Houston, TX) to join our team.
ARxIUM is proud to offer the successful candidate
- Competitive salary
- Medical/RX/Dental/Vision benefits
- Healthcare and dependent care FSAs
- Company paid Life/ADD insurance
- Company paid STD plans
- Company paid EAP plan
- Opportunity to participate in the company 401k plan with employer match
- Educational assistance
- Flexible work schedule
- Generous paid time off
- Employee referral program
Desired Skills and Experience:
- Diploma or degree in a technical field including, but not limited to: mechanical, electrical, computer, biomedical.
- 7+ years of direct field service (or equivalent) experience troubleshooting and repairing computerized electro-mechanical systems.
- 7+ years of experience working in a service capacity with direct customer interaction.
- Three (3) - Five (5) years' experience programming Allen-Bradley PLCs.
- Conveyor and Automation experience.
- Engineering and Electrical experience.
Essential Functions:
- Perform software and hardware preventive and corrective maintenance.
- Perform software and hardware emergency break fix service calls.
- Refines and validates PLC Coding.
- Works with the facility to schedule appropriate downtime for preventive and corrective maintenance.
- Responsible for timely and accurate completion of all paperwork and reports. This includes ticket updates and closures, expenses, timesheets and other administrative requirements.
- Responsible for following up on open issues, tickets and escalations.
- Working Outside normal business hours may required to service products.
- Performs other duties as required.
Candidates must be close to a major airport for easy access to U.S. states outside of Texas.
Take a look at your potential career with ARxIUM and apply today
We would love to meet you!
Please note that candidates need to be eligible to work in the U.S. now and in the future without ARxIUM sponsorship for an employment-based visa.
ARxIUM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status or other characteristics protected by law.
If you are a job seeker and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via e-mail. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed. The dedicated voicemail and e-mail options are reserved only for applicants needing accessibility assistance or an accommodation in order to apply for a job with us.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
ARxIUM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status or other characteristics protected by law.
If you are a job seeker and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via e-mail. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed. The dedicated voicemail and e-mail options are reserved only for applicants needing accessibility assistance or an accommodation in order to apply for a job with us.
To request an accommodation by telephone, leave a message at 1-847-808-2600.
To request an accommodation by e-mail, send a message to
To request an accommodation by e-mail, send a message to
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
7+ years
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