Department | Information Technology |
As a member of the NOC, the Enterprise Operations Analyst is part of a team who are responsible for providing 24 x 7 365 infrastructure and applications management, support and monitoring of IT systems. Using IT Operations monitoring and management tools, the analyst will provide technical troubleshooting, oversight, and escalation for complex network, server, and storage incidents. Enterprise Operations Analysts will support Enterprise Applications, Architecture and Infrastructure with hardware break/fix, vendor interaction, maintenance, and system updates. The Enterprise Operations Analyst will serve as the Incident Manager for major incidents that require coordination of communications, tracking of issues and escalation to management.
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email staffrecruiting@sidley.com (current employees should contact Human Resources).
Education and/or Experience:
Required:
Preferred:
Other Skills and Abilities:
The following will also be required of the successful candidate:
Sidley Austin LLP is an Equal Opportunity Employer