OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.
If you want more meaning in your career - as a clinician or a business professional - think of OptumHealth as your calling.
By providing 60 million Americans with information, tools and solutions, we are helping to guide them through the health care system, financing their health care needs, and enabling them to achieve their personal health and well-being goals.
The VP, Clinical Operations- OptumHealth Behavioral Solutions is responsible for overall management of clinical services delivered at the Schaumburg, IL Care Advocate Center (CAC).
- Specific areas of accountability include: Overall clinical service delivery; Utilization management; Clinical quality; Compliance with regulatory, accreditation, corporate and customer requirements; Staff productivity, retention and development.
- Responsible for adhering to quality of care and best practice guidelines, ethical standards and protocols, corporate standards and clinical outcomes for the CAC membership.
- Works well as part of a multi-disciplinary team within a matrix organization.
- Collaborates on developing and managing care to established targets.
- Uses data to develop targeted interventions in response to quality and care management issues.
- Collaborates effectively with shared services, such as clinical network services and quality improvement to achieve clinical, utilization management and other CAC goals.
Leads Care Advocacy teams to ensure focus on:
- Improving clinical quality, access to care and evidence-based practice
- Keeping healthcare affordable through innovation, technology and continuous quality improvement
- Collaborating with customers to provide unique and integrated products
- Engaging consumers in their quest to live healthier lives
- Delivering services that support the principles of fairness, integrity and human dignity
- Network and provider relationships
- Uses data to monitor results and develop targeted interventions in response to quality and care management issues
- Ensures clinical operations compliance with regulatory, accreditation, corporate and customer requirements
- Hires, manages and retains effective leaders to ensure a focused, results-oriented team approach to care advocacy. Provides direction, development and coaching of direct reports as well as care advocacy teams.
- Facilitates a positive culture that supports corporate goals, promotes individual and team initiative and fosters open communication through all levels of the organization.
- Supports product development, sales and account management, as needed, by representing clinical operations on behalf of the CAC
At OptumHealth, you will perform within an innovative culture that's focused on . You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.
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