Client Support Spclst I

Company:	ADP Company Profile \| Current Opportunities (31)
Job Location(s):	Elk Grove
Employment Term:	Regular
Employment Type	Full Time
Start Date:	As soon as possible
Starting Salary Range:	Not Provided
Required Experience:	Open
Related Categories:	Customer Service - General, Customer Service - Call Center

Position Description

Requisition #:	MAS23406
Division:	MAS-Major Accounts
Job Title:	Client Support Spclst I
Country:	United States
State:	Illinois
City:	Elk Grove Village
Locations:	Illinois, Elk Grove Village
Employment Status:	Full Time - Permanent
Job Responsibilities: (Description)	When you have the strength of ADP behind your career, you have a world of opportunity ahead of you! Automatic Data Processing, Inc. (NYSE: ADP), with nearly $8 billion in revenues and over 600,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging more than 55 years of experience, ADP offers the widest range of HR, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world. Did you know that? - We provide competitive medical benefits that start on your first day of employment? Comprehensive Health Care includes: Medical/Prescription Drug coverage, Dental Coverage Vision Insurance Financial Plans include: Pension Plan, ADP 401(k) and ADP Stock Purchase Program Additional Benefits for ADP Associates include: Tuition Reimbursement, Work/Life Programs, Matching Gift Program, Credit Union, Auto and Home Insurance Programs, Discount Purchase Programs -We have extensive training programs and provide salary increases based on skills mastery and achievement - We have a strong philosophy of promoting from within the company - We have a culture that fosters the growth and development of our Associates Our Client Account Representatives make a difference because they solve our clients’ problems. Here is what you would do as a member of our team: Work with fellow ADP colleagues in a service center environment to answer questions received from an ADP client regarding our Payroll and HR products. You would investigate, research, analyze and resolve simple to highly complex problems. Educate our clients regarding ADP products to ensure full use and understanding of our products’ capabilities and procedures. Follow-up with clients to ensure they were satisfied with the service received. Develop and maintain effective ADP/client relationships and work to ensure the client has a meaningful and positive experience when speaking with an ADP representative. You bring the customer service attitude we need and we’ll provide an opportunity at a rewarding career!
QualificationsRequired (Experience, Skills, Academic):	In order to be considered you must have a minimum of a High School diploma or equivalent; some college preferred; excellent communication skills (oral and written), be able to multi-task, work proficiently with a computer, and demonstrate the ability to analyze and solve problems. Knowledge of accounting principles is a plus! ADP is an affirmative action/equal opportunity employer who believes that diversity leads to strength. M/F/D/V.
Education:	Associate's Degree
Job Category:	Customer/Client Service
Area of Interest:	General Client Services