Part-Time Dispatcher

Want to work for a company that's REALLY moving? Join First Transit at Will County Pace!

The Dispatcher manages field service to provide quality customer transportation services. If you have the drive, confidence, and determination to succeed, First Transit is looking for you!

Transit is proud to offer:

• Competitive wages.
• Tremendous career advancement opportunities due to a strong presence across North America.
• A great work environment!

Dispatcher Major Responsibilities:

• Oversees road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
• Provides customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
• Manages emergency situations for vehicle operators; act as liaison between the carrier and emergency services.
• Manages daily service by reviewing route performance and proactively responding to situations that impact customer service.

Dispatcher Experience & Skills:

• Must be at least 21 years of age
• High school diploma or equivalent
• 3 years of experience in customer service, dispatch or scheduling preferred
• Excellent verbal and interpersonal skills
• Problem solving and analytical abilities
• Excellent customer service skills
• Ability to work independently

Become a part of our team - Apply today!

First Transit is a leading provider of transportation contract and management services, moving more than 350 million passengers annually. First Transit employs more than 19,000 dedicated transit professionals through fixed route, paratransit and shuttle services at more than 300 locations in the US, Canada, Puerto Rico and Panama. With a dedication to safety and outstanding customer service, First Transit sets itself apart from other providers in the industry.

First Transit is an Equal Opportunity Employer.

FirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. FirstGroup is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, FirstGroup will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance.