CNO Financial Group Seeks Our Next Claims Adjuster LTC!The Claims Adjuster is responsible for providing claim service in a manner that promotes integrity and customer satisfaction. This position is also responsible for evaluation, adjudication and processing in a timely, cost effective manner that is compliant with state regulations and company policies. Responsible for identifying opportunities for process improvements and implementing changes once identified.Key Job Responsibilities and Accountabilities:* Reviews policy provisions and medical facts, along with any other documentation as needed, to make an appropriate claim decision in accordance with statutory and company requirements.* Calculates payment of benefits due and processes claims in the appropriate admin system.* Communicates with beneficiaries, policyholders and/or agents to request additional documentation, or to advise them of procedures necessary to complete claim adjudication and to communicate claim decisions.* Documents claim file of all actions taken.* Makes recommendations for process improvements.* Consults with other areas of the company as the work demands (i.e. Underwriting, SIU, PHS, Legal, etc.).* Performs all other duties as assigned.Skills, Knowledge and Abilities:* Ability to provide prompt and high quality customer service to our policyholders, beneficiaries and agents.* Basic knowledge of claims administrative procedures.* Basic knowledge of insurance products.* Good critical thinking abilities* Basic ability to prioritize* Basic ability to multi-task and adapt to an ever changing environment.* Good knowledge of Microsoft Word, Excel and Outlook.* Good ability to effectively communicate, both verbally and through written correspondence to our customer.* Basic knowledge of medical terminology* Good decision-making abilities.* Good interpersonal and organizational skills.Education and Experience:* Bachelor's degree, in a related discipline, or equivalent* Typically, up to three years of work related experience* Insurance industry or financial services customer service experience with a year of claim experience preferred* LTC Claims experience required Associated topics: auto, bodily, claim, claim adjuster, claim investigator, insurance, insurance investigator, investigate, liability adjuster, title examiner