Hi, I'm , Global VP Professional Services at Puppet.
I'm looking for a Global Director of Technical Account Managers (TAMs) to join our team to help build the vision and strategy and to scale our TAM organization around the world. The TAM team comprises highly experienced industry veteran TAMs, works in our largest Puppet Enterprise and Service Provider customers. TAMs ensure a high touch, deep level of technical and business customer engagement. We want someone who, like us, cares deeply about understanding our largest customers' needs and takes pride in delivering awesome services. You'll work closely with me to plan and grow the business, into our next phase at Puppet.
At Puppet, the TAM team plays a central role in driving customer success by working in close collaboration with all departments internally (PS, engineering, support and go-to-market teams). Our team works across all levels of the organization; engaging with executive stakeholders down to practitioner levels in IT Departments, with customers across the globe to build and execute on Customer Success Plans.
Meaningful work you'll contribute
Valuable experiences and skills you'll bring to Puppet
We are hiring at various experience levels and we're particularly interested in having a diverse team with a broad set of skills and viewpoints. If this seems like your dream job, but you're not sure if you qualify, apply anyway!
*Visa Sponsorship
Please note, this position is not eligible for visa sponsorship
About Puppet
Puppet's core mission is to eliminate soul crushing work. We created the industry standard for managing infrastructure as code. And we didn't stop there-our product portfolio has grown to help organizations automate across their entire software delivery lifecycle. With more than two-thirds of Fortune 100 companies using Puppet's open source or commercial products, our code is helping power thousands of organizations across the world.
As the industry leader in DevOps solutions, we realize that our success is a collective effort; all made possible by the incredible people working here, our customers, partners, and Puppet community. Our culture is built on positivity, diversity, inclusivity and support-and we seek people who are resilient, entrepreneurial-minded, team players who continually strive to be incrementally better every single day. In our work together we aim to be curious, accountable, empathetic and, above all, collaborative. If this sounds like the environment you'd thrive in, why not say hello?
Learn more about Puppet by checking out the we live by and the awesome we offer employees!
Puppet is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact +1-877-575-9775 for assistance.
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Puppet is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact for assistance.
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