BASIC FUNCTION: Responsible for working closely as a member of the Enterprise Risk Management Department to develop, administer and maintain effective Consumer Compliance Management Programs in accordance with applicable laws, guidelines, and regulations.

ESSENTIAL DUTIES

1. Work closely as a member of the Bank's Compliance team to perform, monitor and maintain specific aspects of the compliance programs, including:
   • Consumer Compliance program
   • Compliance risk assessments
   • Compliance monitoring and testing programs
   • Compliance training program and reporting
   • Consumer complaints process
   • Marketing materials and bank forms to ensure compliance with applicable rules and regulations
   • CRA service, investment, and loan activity to ensure goals/metrics are being met
   • Results of internal and/or external audits for Consumer Compliance related issues to ensure timely and accurate responses and remediation
2. Compliance and CRA Committee Responsibilities
   • Assist in coordinating and attend:
     • CRA Committee meeting
     • Compliance Committee meeting
3. Additional Departmental Responsibilities such as:
   • Attend applicable regulatory training, seminars, and conferences to maintain regulatory consumer compliance knowledge
   • Determine effects of consumer protection laws and regulations on Bank policy, procedures, and practices
   • Implement changes to Bank policy, procedures, and practices to ensure compliance with consumer protection laws and regulations
   • Inform Bank management and lines of business regarding changes to Federal and State regulatory laws
   • Inform Bank management regarding the outcome of reviews and investigations to escalate any concerns

NONESSENTIAL DUTIES

• Other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES

• Excellent research and analytical skills
• Highly organized and capable of dealing with multiple duties/projects simultaneously
• Strong written and verbal communication skills
• Detail oriented with ability to work independently
• Excellent teamwork, interpersonal and conflict resolution skills
• Ability to think strategically and develop a detailed understanding of applicable products
• Excellent knowledge of all Consumer Protection Regulations
• Knowledge of FFIEC CRA/HMDA Data software
• Knowledge of Kadince CRA software a plus
• Knowledge of Fiserv Premier software a plus

TRAINING & EXPERIENCE

• Bachelor's Degree in economics, Finance or Business Management, or related field or equivalent
• Minimum 5 years Compliance experience
• CRCM certification or progress toward a plus
• 2-3 years CRA experience a plus
• Prior Regulation O experience/responsibility a plus
• Microsoft proficiency