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Customer Svc Rep III- Outbound
Libertyville, IL
Job Description
Our ideal candidate will be customer focused, empathetic, an efficient multi-tasker, and able to keep up with our fast paced environment. Strong computer proficiency will be required for this position, including, navigation of several screens and programs at once and quick and accurate data entry.
Medline offers a business casual, entrepreneurial work environment with strong growth potential, a competitive compensation package, and a complete benefits package including medical/dental/vision/life insurance; 401(k) with company match. And much more!
- Respond to routine and some non-routine, more complex customer service inquiries and problems via telephone .
- Maintain record of calls and note customer's records as necessary to maintain consistency in service.
- Place orders, track shipments, and ensure orders are shipped on-time. Follow-up with customers as needed to get clarification on orders.
- Enter data from customer service in regards to previously placed orders, locating account numbers, and identifying customer%26rsquo;s rush order needs.
- Review customer's service needs and refer to other service departments for follow up as needed.
Medline offers a business casual, entrepreneurial work environment with strong growth potential, a competitive compensation package, and a complete benefits package including medical/dental/vision/life insurance; 401(k) with company match. And much more!
- High school diploma or equivalent.
- At least 3 years related experience (customer service or health care).
Job Summary
Company
Medline Industries, Inc.
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
3+ years
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