Job title : Business Analyst / Project Manager

Duration: 12 months.

Location: Chicago, IL

** Must be able to work on W2 without sponsorship **

Must Have:

Client is looking for a Business Analyst with some PM skills and Previous experience as a Product Owner is a big plus

• 5+ years of experience as a Business Analyst in an agile environment
• Experience working with customer-facing/customer-related products
• Experience writing user stories with TFS and/or JIRA and backlog grooming
• Experience in the E-commerce space
• Ability to work independently and work closely with different key partners (UX, IT, business, etc.)
• Attention to detail and self-starter
• Previous experience quickly learning and understanding complex systems
• Great communication skills
• Experience juggling multiple initiatives at once
• Microsoft Office Suite
• Bachelor's degree

Preferred:

• Strong knowledge of mobile technologies (especially as it relates to notifications)
• Experience managing work remotely for a 3rd party vendor
• Experience in the customer notification space (push, SMS, email, etc.) and experience in customer messaging in general
• Has previously worked for an airline or within the travel industry
• Plus if they are an avid traveler
• Previous experience as a Product Owner is a big plus
• Master's degree
• PMP certification.

Day to Day:

• We are looking for a Business Analyst with some PM skills who will be coordinating changes across the notifications portfolio and working closely with UX and IT partners to deliver on key notification enterprise initiatives.
• Work involved will include gathering requirements, ad hoc requests, answering questions from different stakeholders, troubleshooting with relevant IT teams on notifications inquiries and writing user stories in JIRA. Additional work may involve running daily stand-up meetings and grooming sessions (in parallel with IT BA and PM).
• A good portion of the time will be spent in meetings with stakeholders to collect and continuously improve the notifications framework and the BA must be comfortable with engaging with stakeholders of all levels. BA will need to work closely with IT partners to make sure we are delivering to our notifications roadmap and stakeholder timelines. Must be a great communicator, organized and experienced with TFS and/or JIRA.