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Customer Service Representative - $17-20/hr
St. Charles, IL
Job Description
Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client, a leading company in the western suburbs is looking for a Customer Service Representative to join their team. Please contact us today to discuss this opportunity!
Customer Service Representative
Itasca
Job Responsibilities
Customer Service Representative
Itasca
Job Responsibilities
- Customer Service Representative is responsible for developing relationships with customers to coordinate all aspects of service
- Customer Service Representative is responsible for handling the entire business process from order receipt to product delivery for key customer accounts
- Customer Service Representative is responsible for assessing complex situations and make recommendations for resolution
- Customer Service Representative must maintain client files, contracts and correspondence
- Customer Service Representative prepares invoicing and billing information
- Customer Service Representative enters and updates information in a customized company database
- Customer Service Representative is responsible for interfacing with multiple departments to assure that project completion deadlines are met
- Customer Service Representative must have proven experience thriving in a team oriented environment
- Customer Service Representative must possess a minimum of two years office work experience including customer facing experience
- Customer Service Representative must have proficiency in Microsoft Office, specifically MS Excel
- Customer Service Representative must have experience using a CRM, preferably SAP
- Customer Service Representative must possess excellent verbal and written communication skills
Job Summary
Company
Addison Group
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
2+ years
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