Not Authorized
You are currently not authorized to access this section.
Please contact your Administrator to change your authorization settings.
Please contact your Administrator to change your authorization settings.
Customer Service Representative
Woodridge, IL
Job Description
- Customer Service Representative
Are you looking for a full time position where you will receive company and colleague support, training, and a competitive compensation? You're in the right place!
We are seeking a motivated, professional, and courteous Customer Service Representative!
Our organization offers competitive compensation and benefits, a wonderful workplace culture, continued career growth and advancement opportunities!
Location: Woodridge, IL
Salary: 35-37K
Hours
8am-5pm
Perks- 1-1 training
- Family feel environment / very close knit group!
- Quick growth
- Competitive benefits structure: Medical, Dental, Vision, PTO
- Most competitive growth in the industry
- Rapid company growth.
- 1+ years of experience working within a retail setting, bartending, hosting or within a Customer Service capacity
- Experience providing top of the line customer service to customers or clients
- Answer inbound calls and provide complete customer resolution.
- Troubleshoot and resolve internal and external customer issues as needed.
- Meet efficiency and quality goals established for the Customer Care department.
- Communicate with the Sales Team and customer base to obtain and process orders within SAP.
- Process return requests from customers and forward to appropriate Sales Representative for approval.
- Responsible for processing all paperwork relating to returns, orders, price changes, and adjustments.
- Communicate with Sales Representatives on the status of orders, sales, pick-ups, and credit issues.
- Effectively communicate both verbally and in writing to internal and external customers.
- Organize and maintain daily call plans, based on individual customer requirements.
- Retrieve and respond to messages via voice and e-mail as required.
- Furnish reference catalogs, current circulars or any product information to existing and prospective accounts.
- Perform other duties as assigned
- Why choose Addison Group?
- Pay: We negotiate high salaries using US Bureau of Labor Statistics
- Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
- Permanent Employment: Many of Addison's Administrative job openings lead to potential permanent employment
- Connections: You connect directly with hiring managers from renowned organizations
- Options: You are presented multiple employment options near your home
- Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation
#zr5
IND 001-002
Job Summary
Company
Addison Group
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
1+ years
Email this Job to Yourself or a Friend