ESSENTIAL FUNCTIONS & REQUIREMENTS OF THE POSITION:

CONTRACT TO HIRE

SHIFT: Monday-Friday, 8:00am-5:00pm

This position will professionally respond and interact with customers using various means of communication, (phone, or email). This role will be responsible for a high volume of inbound calls in a fast paced environment using a multi-line phone system.

Position Responsibilities:

* Handle requests by various forms of communication and technology for orders, substitutions, and pick-up and return credits.

* Provide customer support with special requests.

* Assist various departments in the Distribution Center as needed.

* Other projects or duties as assigned.

* This position is open to local residents only, no relocation offered.

Required Qualifications :

* High school diploma or GED.

* Minimum of 6 months experience with data entry and working in a demanding customer service/ call center environment.

* Ability to deal with customers on a day to day basis, via phone and/or in person.

* Strong interpersonal and exceptional problem solving skills in addition to being a team player.

* This position must pass a post-offer background and drug test.

* Excellent computer skills.

Preferred Qualifications :

* 1 - 2 Years Customer service, call center and / or related area within foodservice industry.

* Recent experience in a fast paced call center environment.

* Previous experience using Cisco phone systems/multi phone line systems.