EXCELLENT JOB OPPORTUNITY!

Description:

• Handling inbound calls from customers along with working with walk-in customers to solve problems.
• Call center environment: there are parts of the day when the phone is ringing non-stop. May have periods of 15-20 min breaks but it is consistent, especially during busy season (Oct-Feb).
• Responsible for troubleshooting products- most of them are easy fixes that can be solved over the phone.
• Some outbound calls will be required- just returning customer phone calls.

Top Skills Details:

Customer service, Call center, Customer support

Additional Skills & Qualifications:

-Must be able to learn quickly and RETAIN INFORMATION

-Active listening skills

-Tech-savvy with Outlook. email, Microsoft Office

Experience Level:

Entry Level

About Aston Carter:

At Aston Carter, were dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address todays workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.