Parts Town is a community with strong roots and a humble beginning. We know at the receiving end of every shipment there is a person, a friend, counting on us to deliver the right part every time. Our integrity and passion won't let us let our customers down.
We only carry OEM parts because we care. We care about the safety of people, equipment and businesses large and small. Pitching in as a trusted partner, we want to be a part of our customers’ every success. If we can help, even a small way, we’re honored to do so.
Anyone can do order fulfillment, but we think our customers deserve more. They can rely on us to always deliver real OEM parts AND the next big breakthrough – another groundbreaking innovation. We’re never done listening, learning, collaborating and creating to make our customers’ jobs easier.
Our secret sauce is the connection we create with our customers. It’s weird for us to even use the word “customers” because we consider our customers friends and, in many cases, family. You could say we take it personally, because we do.
Some say it takes a village, we say it takes a Town. The largest inventory in the industry, cutting-edge technology and a real, personal connection…it’s all served here, family style.