Chris is responsible for the sale, design, implementation, account management, and consulting for his clients’ employee and customer assessment programs. He is currently focusing his skills primarily on employee loyalty consulting and is considered Walker’s employee loyalty expert. As the manager of program-related activities for Walker Information, his involvement focuses on study design, exploratory research, questionnaire development, client reports and presentations, finalization of all program deliverables, and meeting other unique client needs and requirements. Before Walker, he was a staff consultant for Parkside Associates, Inc., a survey research firm specializing in the healthcare industry.
Walker Information specializes in customer and employee loyalty strategies, including innovative approaches to segmenting, valuing, obtaining, serving, and retaining customers and employees. Walker’s diverse team of consultants provides tailored, comprehensive solutions to help companies achieve their business objectives and, ultimately, grow shareholder value.