POSITION OVERVIEW

Responsible for the initial greeting and seating of all guests. Also responsible for answering phones, taking messages and reservations, maintaining an accurate wait if necessary and bidding a goodbye to all guests. Assisting in carryout and delivery orders. Assisting in clearing and setting tables, running food and drink.

POSITION RESPONSIBILITIES

Must have at least a minimum of 1-year full service restaurant experience or the equivalent. After training, must be able to pass an exam with 90% or better in each of the following:

• Menu and specials
• Layout of restaurant including table numbers and station numbers
• Individual restaurant orientation material including rules and philosophies

POSITION REQUIREMENTS

• Communicate effectively
• Meet personal schedule requirements punctually
• Be courteous, pleasant and good-natured
• Respond to the needs of difficult guests with patience and courtesy
• Provide a clean and well-manicured persona that reflects the established image of the restaurant
• Accept constructive criticism
• Get along with co-workers
• Be warm, sincere and outgoing in personality
• Work a midst noise in a crowded space
• Assist service staff with the cleaning and resetting of tables
• Move/transport chairs, high chairs and/or booster seats to table when necessary
•  Stand and walk for an entire shift
• Move safely through all areas of the restaurant
• Work nights, weekends, and holiday