Onboarding & Competency Develops, coordinates, administers, facilitates and evaluates onboarding and competency programs Conducts onboarding, training and competency evaluation of new and existing staff. Develops and evaluates initial onboarding and training programs, establishes initial competencies, continues and reinforces onboarding activities Evaluates orientation of

Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. Maintains patient confidentiality per HIP

Demonstrates highly professional behavior in all interactions while acting as a key resource in the NMHC Corporate Purchasing Department. Acts as the Supply Chain Management educational liaison for all of NMHC related to policies, procedures and the MMIS module within the ERP system. Develops educational training content in conjunction with NM Academy for P2P programs for