Professional Services
DeKalb, IL 
Posted 19 days ago
Job Description
Position Details

Posting Detail Information

Position Number 00013557
Position Title Professional Services
FTE 0.67
Department Conferences Event Management
Employment Type P

This position's office is location at Barsema Alumni and Visitor Center but will also oversee events in Altgeld Hall. The Event Coordinator is responsible for the overall operation of the assigned events. This person will act as the main contact for the event and ensure perfect execution of large dinners, receptions and events. He/She will be in the front of the house for these events making sure the set is perfect prior to arrival of guest and all details from the Event Manager have been executed from the beginning until the conclusion of the event and lock up. *Available to clients at all times during their events. He/she should be out on the floor where he/she is easily visible.
*Responsible for the appearance of the catering hall before and during the event. He/She should work with Event Coordinators to receive all the details of the event. Event Coordinator should then design a room layout for the client that meets the client's seating needs and any entertainment needs, such as having a dance floor available or setting up equipment for audio visual presentations during the event. If the client has special requests for decorations, the Event Coordinator may need to contact outside vendors to help supply equipment.
*Responsible for the daily operations of his/her assigned events.
*The Event Coordinator is responsible for working with the NIU Departments on day of the event and prior to confirm all services are set. The position should keep in constant contact with his/her vendors. These vendors do not include only food providers but also other services, such as linens and equipment suppliers.
*To produce all food services to the agreed client standard through the catering department
*Report any faults to management/client, ensure they are rectified and ensure equipment is not used until safe.
*Ensure the standards across the site(s) are in accordance with the Service Level
*Ensure the prompt provision and efficient service of all meals and catering requirements
*Ensure that all written communication represents a professional image to customers, clients and staff
*Ensure that all costs and expenditure are within the budgeted levels agreed
*Ensure that all employees project a positive, approachable, friendly and professional image through the duration of the event.
*Excellent customer service and communication skills to interact with customers on the night of their event understanding the stress they are feeling
*Attention to Detail to key an eye on all elements of the event.
*Leadership skills to be able to work with several different departments for the success of the event and resolve any conflicts.
*Problem solving skills to provide solutions to any issues that evening.
*This position will be mainly on your feet having stamina is extremely important to get through the events.
*Attend Training Courses and other duties as assigned

Working Hours Flexible - Depend on Events
Starting Salary $13.00 - $16.00 depending on Experince
Required Skills

High School Diploma
Previous Catering Experience in event venues
previous Management or Supervisor Experience in an event venue or catering.

Preferred Qualification

*Previous catering experience
*Excellent communications skills
*Flexibility on schedule
*A customer oriented personality
*Ability to handle stress
*High energy Level and Professionalism
*Good time management skills

Posting Date 01/28/2020
Closing Date 02/21/2020
Open Until Filled Yes
Background Check Required Yes
Special Instructions to Applicants

Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including the employment dates and duties for all positions held.

Current NIU students carrying six or more hours are not eligible for extra help employment.

Employment is contingent upon your passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Pre-employment medical exam (as necessary, depending on the Physical Demands listed in the position) must also be cleared by Human Resources.

EEO Statement

In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, age, physical and mental disability, marital status, veteran status, sexual orientation, gender identity, gender expression, political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Ethics and Compliance Officer, Title IX Coordinator
Health Services 230

Visa Policy

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

ADA Accommodation

NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person's disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form. This form can be obtained by contacting the Office of Academic Diversity, Equity and Inclusion (ADEI) at 815-753-8399.

Clery Act Information

NIU provides information regarding campus security, personal and fire safety, including topics such as: crime prevention, emergency response procedures and crime reporting policies, in addition to crime and fire statistics for the most recent three calendar years. The Annual Security Report containing security and safety information is available at or by contacting the University Police Department and Public Safety Department at 815-753-9628 to receive a hard copy. The Annual Fire Safety Report is available at or by contacting the Environmental Health and Safety Department at 815-753-0404 to receive a hard copy.

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Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
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