At Echo we are committed to help our Associates grow their career. Apply today and grow with Echo!
-Echo is seeking an innovative Account Executive to manage relationships with our key accounts and proactively offer solutions based on shipping patterns and needs.
Partnering within teams and across departments, Account Executives serve as the main point of contact for managing the shipping process for our clients, including ensuring the accuracy and timeliness of billing and proactively notifying the client of any changes.
Manage existing key account relationships and offer solutions based on shipping patterns and needs
Confidently problem solve any issues, such as a missed pick up, late delivery, damaged freight or incorrect billing
Proactively communicate any issues to the client
Coordinate all daily shipments through phone, email and Echo's client-facing web portal
Ensure accuracy and timeliness of billing while proactively notifying client of any changes
Gain competency with Echo's technology and educate clients on the benefits of leveraging it
Partner with other departments across Echo to track shipments, resolve any discrepancies and file claims completely and correctly in a timely manner
BA/BS Degree with high GPA
One to three years of customer service experience in a business services environment
Strong communication skills, both written and verbal
Calm under pressure
Superior business acumen
Knowledgeable on relevant modes of transportation
Team player mentality
What we offer:
Competitive compensation package
Medical, Dental, Vision, Disability, Life Insurance, and 401K
Fun and energetic work environment
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.