Extra Help Dental Clinic Clerk - MSHC South Shore
Chicago, IL 
Posted Today
Job Description
Extra Help Dental Clinic Clerk - MSHC South Shore (Job ID #142203)
MSHC - SS Dental
Extra Help
UI Health

The Dental Clinic Clerk I (Dental Scheduler) performs complex customer service functions, including registration and information services, assists with continuous quality improvement and compliance activities.

* Assisting patient inquiries in person, over the phone and via email
* Checking in patients including updating demographics, insurance verification, and bill order
* Reviewing/ triaging referrals
* Maintaining patient charts, scanning of documents
* Scheduling appointments in throughout all clinics
* Collecting patient balances and establishing payment options
* Advising patients of financial/clinic policies
* Reviewing/ explaining treatment plans
* Insurance verification through designated insurance portal
* Completing appropriate forms such as sliding scale applications, Financial Policy, etc.
* Requesting prior authorizations for medical and dental insurance
* Contacting PCPs and specialists for medical clearance
* Reviewing pre-operative and post-operative instructions
* Assisting in care coordinating within dental and medical departments
* Posting payments
* Reviewing/ applying adjustments
* Monthly accounts receivable review
* Use Dentrix to generate recall and unscheduled lists to contact patients for scheduling
* Answering supplemental inquires for in-network and out-of-network insurance
* Based on the need throughout the clinic, the Dental Clinic Clerk I may receive assignment to various specialties throughout the work shift.
* Perform other duties and/or projects as assigned.

1. High school graduation or equivalent.
2. One year (12 months) of experience:
A. Certified Dental Assistant in a dental clinic facility, program, or in dentistry practice, if required by employing institution OR
B. credit for college/university course work and/or training in dental care, health care related areas, or closely related medical/dental areas
? 15 semester hours = six (6) months
? 30 semester hours = twelve (12) months
C. customer service/management in a medical/dental setting

The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer. Background checks will be performed in compliance with the Fair Credit Reporting Act.

The University of Illinois at Chicago is an affirmative action, equal opportunity
institution/employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, sexual orientation, gender identity, veteran or disability status, height, weight, or marital status in employment or the provision of services.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Hours per Week
Work Hours (i.e. shift)
Required Education
High School or Equivalent
Required Experience
1 to 2 years
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