Senior Cloud Engineer
Salt Lake City, UT 
Posted 11 days ago
Job Description

Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and heard-of-hearing!


  • Paid Vacation Time and Paid Sick Time and Paid Holidays
  • 401k 6% match with immediate vesting
  • Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
    • TeleDoc
    • HSA company match
    • 3 Medical plan options including a Low Deductible PPO Medical Plan Offering
  • Employee Assistance Program
  • Engaged Employee Resource Groups
  • Outstanding Learning and Career Development Opportunities

This position can be 100% Remote or Hybrid for local candidates.

Essential Duties and Responsibilities

  • Design, architect, provision, and allocate underlying cloud infrastructure, including networking, compute, and storage by leveraging public cloud technologies to provide improved product resiliency and self-serving ability to other product teams.
  • Implement and optimize foundational platforms with the Cloud using Infrastructure-as-Code, Policy-as-Code and other automation to drive consistency, repeatability, sustainability and auditability
  • Develop and establish processes, procedures, and automation to support patching & monitoring of cloud-based environments
  • Self-starter with the ability to independently resolve issues and deliver results
  • Develops and promotes infrastructure technology standards through automation and service-based development.
  • Document and drive issues through resolution, escalating to stake holders, and IT management as necessary.
  • Other duties as assigned.

Supervisory Responsibility

This position has no supervisory responsibilities.

Travel Requirements

Travel Requirements: Less than 25%


Minimum of a 4 Year / Bachelors Degree or Computer Science/Information Technology or relevant


Minimum Years of Experience

5 Enterprise DevOps, Cloud platform operations, SRE experience

5 Building and managing large enterprise grade cloud-based platforms

4 Proven administrative experience in large AWS/Azure Cloud environments

3 Hands-on experience building Infrastructure as Code using Terraform & Cloud Formation Tools

Knowledge, Skills, and Abilities

  • Experience with Configuration Management tools (Ansible, Chef, etc.)
  • Experience with CI/CD pipeline orchestration (Code Pipeline, GitHub actions, etc.)
  • Proficiency working with containers and container orchestration (i.e., Kubernetes)
  • Familiarity with one or more scripting languages (Python, JavaScript, Bash, PowerShell)
  • Experience with networking principles and technologies (DNS, Load Balancers, Reverse Proxies, etc.)
  • Familiarity with High Availability and Disaster Recovery principles, patterns, and usage
  • An ability to articulate fundamental security practices when operating in cloud environment to maintain secure environments
  • Understanding of what DevOps patterns consist of and how to implement/define them
  • Ability to troubleshoot operation issues with knowledge of IP networking, DNS, TGW and Linux operating systems
  • Proficient in EC2/VPC configurations
  • Experience with agile processes for PM, development, and tracking
  • Awareness of on-premises virtualization technologies (i.e., VMware)
  • Bonuses to have:
  • AWS Solutions Architect Certification or other platform certifications
  • Experience in serverless architecture, deployment, and support
  • Understanding of Security/Compliance/Management in AWS


This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications and CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.

Apply today!

Equal Employment Opportunity:

CaptionCall and Sorenson Communications are an EOE, Disability/Age Employer.

Company Summary

Our Mission...Harnessing the power of language, we connect diverse people and enrich the human experience.

Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.

As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.

Sorenson's impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Sorenson Communications is an EOE, Disability/Age Employer


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
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