Technical Business Quality Analyst I
Chicago, IL  / Richardson, TX 
Posted 22 days ago
Job Description

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is invested in your future!

Job Summary

This Position Is Responsible For Identifying, Analyzing, And Evaluating Requirements For Implementation. Developing Written Test Plans And Test Cases From Requirements Document. Executing Testing Criteria, Analyzing Test Output; Documenting Work Plans For Assignments. Reporting And Communicating Issues/Discrepancies And Recommending Solutions. Assisting In Defining A Systematic Approach To Solving Issues. Knowledge Of Cross Team Functionality. Representing Team Outside Of The Department. Working Independently Within Employees Assigned Area. Links Both Technical And Business Requirements In Their Associated Area Of Expertise; And Proactively Searches Out Potential Problems, And Recommends Resolutions.

*Bachelor degree OR 4 years of claims adjudication or claims administration experience.
*2 years experience in testing and researching claim adjudication problems.
*Experience with technical applications such as SQL, Access, Excel other database, design, structure and manipulation products.
*Knowledge of the developmental life cycle.
*Apply analytical skills and to utilize research techniques, problem solving and resolution skills.
*Clear and concise verbal, written and interpersonal skills including the ability to work with teams.
*Complete projects in a timely manner.
*PC experience to include Microsoft Access, Word

*Bachelor Degree in Business Administration or Computer Science
*Working knowledge of HCSC systems and HCM business operations.

*Experience with Salesforce, PEDI, PPW, AVAILITY
*Health Insurance industry knowledge.
*Training technical information to groups
*Technical writing skills (training manuals, matrices, etc)

* Weekend and weekday after hours support is needed

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

BCBSTX complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
2 to 4 years
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