Comfort starts with our 13,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.

If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you're ready to take your seat at La-Z-Boy Incorporated.

WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

Job Description:

KEY RESPONSIBILITIES:

Sales Culture and Promotions:

• Drives sales to consistently achieve store sales goals by personally selling the furniture, accessories and services
• Provides feedback and innovative ideas to the Store Manager on building a more profitable operation.
• Executes the Company selling and customer service model with the passion to drive real action.
• Present opportunities for grass roots marketing and community focused events that build sales and support our communities to the Store Manager.
• Executes all sales and promotions as defined by the company.

Team Development:

• Acts as Manager on duty on a rotational schedule.
• Participates as an active member of the store team and takes action that prioritizes team success.
• Collaborates with other team members to improve performance and execution of all duties.
• Values information sharing and looks for opportunities to drive team learning and knowledge share.

Store Standards/ Operations:

• Follows the Company programs to keep a clean, well merchandised store.
• Participates in cycle counts, accounting procedures, systems procedures, and store merchandise displays.
• Works with the Store team to execute all Merchandise changes, Test & Learn programs and sell thru strategies.
• Executes all tagging and sign programs 100% to the Company standard and provides feedback on effectiveness/opportunities for improvement.
• Accurately completes required paperwork, including order entry, delivery schedules, customer records, and deposit fees.

Customer Experience Excellence:

• Sets the highest standard for customer care.
• Personally, greets and welcomes guests into their store.
• Ensures the Company plan or better on prospecting new customers.
• Is innovative in finding ways to delight their guests.
• Is intolerant of any lack of customer caring by the team.
• Other duties as assigned.

• High School Diploma or equivalent with 2-4 years sales experience with a proven track record of success including 1-3 years of supervisory experience or equivalent
• Proficient in the use of Microsoft Office, including Word, Excel and Outlook
• Excellent communication, customer service, and organizational skills
• Initiative to meet assigned goals, missions and objectives
• Strong interpersonal skills to effectively communicate and build rapport
• Ability to effectively manage time and conflicting priorities
• Strong attention to detail
• Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays
• Travel required: up to 5%

• Bachelor's degree

SUPERVISORY RESPONSIBILITIES: Occasionally responsible for directly leading the store team.

Retail Store Environment: Frequently required to stand, walk, bend, stoop, climb stairs, kneel, squat, crouch, reach overhead, pull, push or lift - up to 50 pounds. Occasionally required to climb ladders, crawl, balance, and shovel or lift over 50 pounds.

CORE ATTRIBUTES:

Communicate Transparently

Lead the Team

Impact and Influence

Deliver Results

Coach and Develop

Weekly Hours:

Work Shift: