Sherwin-Williams is seeking motivated individuals with an interest in sales, customer service, and leading a successful team to join our Summer Sales Internship. This is a 10-week paid internship over the summer offering hands-on experience working in an Automotive Branch.

• Develops positive relationships with others to better accomplish work goals.
• Effectively meets customer needs and builds productive relationships by treating each customer like a guest.
• Clearly conveys information and ideas to others in a manner that helps them understand and retain the message.
• Presents products and services to customers in a manner that provides solutions and benefits and strengthens the Sherwin-Williams name.
• Actively participates as a member of a team to help the branch achieve its goals.
• Utilizes people, resources and information to make good decisions.
• Effectively manages time and resources to ensure that work is completed efficiently.
• Sets high standards of performance for self; assumes responsibility and accountability for successfully completing assignments or tasks.
• Demonstrates honesty and the ability to recognize moral standards.
• Maintains effectiveness when experiencing changes in work and adjusts effectively to new work processes, situations and requirements.

ESSENTIAL DUTIES:

• Learn basic automotive product lines.
• Ensure completion of all assigned training classes, product seminars and learning projects as assigned by the Branch Manager or Regional Branch Manager.
• Assist customers by determining needs and presenting appropriate products and services.
• Handle customer inquiries via the telephone by providing accurate information regarding products and product applications, and process telephone orders accordingly.
• Ensure sales transactions are completed accurately.
• Pull appropriate products from sales floor or warehouse, tint and mix to customer specifications.
• Ensure product order forms are properly completed, process orders, and follow up as necessary.
• Alert Branch Manager of all sales leads, customer complaints and/or comments.
• Perform basic administrative tasks such as processing credit applications, opening and closing the POS, receiving payments on account, obtaining credit approvals, processing paperwork and special orders.
• Construct in-store merchandising displays.
• Put in place point-of purchase material.
• Operate all material handling, tinting, mixing and testing equipment in a safe manner.
• Check incoming orders from vendors against purchase order for accuracy.
• Maintain facility to S-W standards through proper maintenance, repair and housekeeping.
• Identify facility problems and make recommendations.
• Follow designated loss prevention, security and safety practices according to policy and correct or report non-compliance of appropriate procedures/policies.

Minimum Requirements:

• Must be at least eighteen (18) years of age.
• Must have a minimum overall GPA of 3.0
• Must be enrolled in a college or university at the time of the internship.
• Must be pursuing a bachelor's degree at the time of the internship.
• Must have a High School diploma or GED.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves, floor stacks, and/or pallet racking and lift and/or carry up to 50 lbs. frequently and up to 100 lbs. occasionally.
• Must be willing to travel as required for this position.
• Must be willing to work all scheduled hours, including overtime as needed, with or without reasonable accommodation.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.

Preferred Qualifications

• Have at least one (1) year of experience using Microsoft Office products (e.g. Word, Excel, Power Point, Teams, and/or Outlook).
• Have at least one (1) year experience working in a retail, sales, or customer service position.
• Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.
• Be willing to relocate for future job opportunities.
• Have a valid, unrestricted Driver's license.