Job Description:

GENERAL SUMMARY:

Under general supervision and according to established policies and procedures, responsible for providing the cancer center patients with timely and accurate pre-registrations, registrations, scheduled appointments, way finding, greeting, pre-certification, and medical information systems. Ensures that the appropriate demographic, clinical and third party reimbursement is accurately documented for all patients and ensures that all patients have appropriately scheduled appointments prior to ending phone call or patient departing the center. Assists with a variety of processes that include the patient referral process, physician and staff call schedule, preparation of tumor board cases and transcribing and distributing committee meeting minutes.

Position Highlights:

• Position: Patient Service Rep/Oncology Support

• Location: Edward Cancer Center 120 Spalding Drive Naperville, IL.

• Full Time Will work 40 hours a week

• Hours: Monday-Friday 8:00am-4:30pm No weekends or Holidays

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Education, Experience and/or Skill Required:

• A High School Diploma or GED

• Strong computer proficiency

• Excellent telephone etiquette

• Ability to prioritize and be a multiple task oriented employee

Education, Experience and/or Skill Preferred:

• A minimum of one year of registration or customer service experience in a healthcare setting

• Knowledge of medical terminology and anatomy with keyboarding skills of 35-40wpm

• Ability to take and transcribe meeting minutes

License/Certification Required:

• CPR certification required within 90 days of start date

What you will need: Benefits:

• Career Pathways to Promote Professional Growth and Development

• Various Medical, Dental, and Vision options

• Tuition Reimbursement

• Free Parking at designated locations

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off and Holiday Pay

• Community Involvement Opportunities

Overall Qualifications: