Guest Services Representative EEH
Naperville, IL 
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Posted 10 days ago
Job Description

GENERAL SUMMARY:

Under general supervision and according to established policies and procedures, serves as patient liaison and entrance screener in a positive, friendly, and responsive manner to all internal and external customers. Demonstrates warmth, caring and sensitivity toward all people in and entering Edward Elmhurst Health locations by practicing responsible communication to complete screening process and offer assistance. Provides accurate information, directions and intervention methods to meet customers' health care needs and make their experience at Edward Elmhurst Healtha positive one.

Location: Naperville

Hours: Will be scheduled between hours of 6:00a-8:00p w/rotating weekends

What you will need:

  • High School Diploma or GED within six months of start date into position
  • Possesses excellent customer service/public relations skills
  • Ability to assist patients in and out of vehicles and to push them in wheelchair

Preferred:

  • Minimum one year of previous experience in a service position in an industry such as hotel, travel, or healthcare
  • Proficiency with Word, Excel & Epic

Benefits:

  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options
  • Tuition Reimbursement
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
1+ years
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