• Develops and maintains databases relevant to the academic programs.
• Monitors activities to assure compliance with policies and guidelines.
• Demonstrates proficiency with technology through various program activities.
• Utilizes effective communication skills with students, faculty, administration, and others.
• Collects data for reports.
• Provides administrative and programmatic support to faculty.
• Prepares student letters along with timely distribution to appropriate university offices and students.
• Resolves office-related technology issues to ensure functional office equipment
• Creates and updates records ensuring accuracy and validity of information
• Provides administrative support to all faculty teaching in the academic programs.
• Schedules meetings and events.
• Assists in daily office needs of faculty.
• Submits requests for purchase of office supplies
• Maintains a filing system for data on customers and external partners
• Distributes incoming and outgoing mail.
• Answers and redirects phone calls.
• Makes faculty travel arrangements and prepare reimbursement documents.
• Prepares university RTAs for faculty conducting student clinical site visits and ensures appropriate routing for faculty reimbursement
• Provides adjunct faculty support for course-related teaching assignments
• Manages queries from university departments, faculty and students.
• Files and updates contact information of students and clinical agency partners.
• Coordinates upload of undergraduate course syllabi and faculty CVs.

Bachelor's degree in education, technology, business, or other related area. Master's degree preferred.

Five years of administrative experience in business, education, technology, or other related areas. Experience in database development and technology preferred.

• Working knowledge of office practices and processes.
• Knowledge of development of databases.
• Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
• Ability to establish and maintain effective work relationships with students, faculty, staff, and the public.
• Ability to communicate effectively orally, by phone, in person, and in writing.
• Ability to represent the programs, department, and University in a friendly, courteous, and professional manner.
• Proficiency with technology including but not limited to use of computer and other office equipment.
• Knowledge of office policies and procedures
• Excellent organizational and time-management skills
• Ability to problem-solve with attention to details.
• Outstanding communication and interpersonal abilities
• Excellent organizational skills
• Familiarity with office management procedures and basic accounting principles