• Provides individual and group career counseling and advising.
• Recommends, administers, and interprets standardized career assessment inventories, including but not limited to: FOCUS2, MBTI, Strong Interest Inventory, card sorts, etc.
• Provides occupational information.
• Develops and presents workshops, programming and occupational information to various audiences, including employers.
• Performs operations of Handshake, the Center's online job/internship search resource including approving uploaded student resumes and writing/updating articles.
• Develops and maintains industry technical knowledge and operations, with regard to programs including but not limited to: Handshake, FOCUS2, OptimalResume, Blackboard, Canvas, and social media (LinkedIn).
• Attends peer staff meetings, trainings, and occasional off-campus training/workshops throughout the year. Participation in external professional associations is necessary.
• Conducts research on trends in career development and workplace readiness, and apply knowledge of learning strategies and techniques to help create appropriate, cutting edge programs and content.
• Develops curriculum for and conducts career development related workshops and class presentations.
• Markets and implements career related programs and gathers data to analyze program effectiveness.
• Designs and updates career-related handouts, tip sheets, worksheets, and presentation (in-person and online) to facilitate career education.
• Evaluates and determines validity of online resources for Center.
• Updates staff on activities and issues.
• Works collaboratively with faculty and staff in all areas of the university.
• Acts as a liaison to one or more colleges and provides reports on activities and program outcomes.
• Assists with annual Career Fairs and Career Networking Receptions, and other program/events as necessary.
• May work remotely in Dallas or Houston.
• May develop and maintain web page information for career counseling/advising topics.
• Maintains effective communication and provides high quality customer service to students, faculty, staff, and employers.
• Creates effective marketing strategies/materials to increase participation in Career Connections Center initiatives.
• Participates in the development and delivery of departmental and Student Life Division initiatives and assist other staff with implementing programming.

• Performs other duties as requested.

Master's degree in Higher Education or a related field required. Significant professional experience may be substituted for a Master's degree.

One year of experience in the field of Higher Education with preference in Career Services.

• Advanced knowledge of career development theories, coaching, career decision making, learning styles, and job search techniques.
• Knowledge of human behavior and performance; individual differences in ability, personality, and interests; and learning and motivation.
• Knowledge of needs assessment theory, processes, and practice, workshop and program design.
• Knowledge of print and online career resources.
• Advanced knowledge of industry and job market trends.
• Advanced knowledge of LinkedIn and other social media tools.
• Ability to work collaboratively with colleges and schools, the Pioneer Center for Student Excellence, and student life units.
• Ability to work autonomously and as a team oriented individual that is able to work evenings and weekends as needed.
• Ability to provide and analyze statistical data for periodic and end of year reporting.
• Ability to be sensitive to issues of diversity and ability to work in a diverse environment.
• Ability and familiarity with computer applications in a career services setting.
• Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies.
• Ability to establish and maintain effective work relations with students, faculty, staff, and the public.
• Ability to communicate effectively orally, by phone, electronically, in person, and in writing.
• Ability and willingness to occasionally travel on behalf of TWU and Career Connections Center.
• Understanding of social media for communication with students.
• Ability to use a personal computer and other office equipment, including university related software and email.