Quill makes the job of ordering supplies easier and more rewarding. While delivering everything from paper, ink, and toner to cleaning supplies and technology. Quill showcases exceptional customer service. Quill had proven to be a trusted partner of Staples since being acquired in 1998.

What you'll be doing:

* Develop and communicate a clear product strategy and roadmap, aligning it with the company's vision and market opportunities.

* Tailor website experiences to meet the specific needs and preferences of different customer segments.

* Identify key moments of engagement, conversion, and potential friction in the customer journey.

* Continuously monitor and analyze website & customer performance, gathering feedback and data to drive improvements and iterate on product features.

* Implement A/B testing and other optimization techniques to improve website performance and user satisfaction.

* Collaborate with UX/UI designers and developers to iterate on design elements and functionality.

* Lead, mentor, and inspire a team of product managers to deliver high-quality products on time and within budget.

* Conduct thorough market research to identify trends, customer needs, and competitive insights to inform product decisions.

* Collaborate with engineering and design teams to define product requirements, user stories, and specifications.

* Manage product launches, including go-to-market strategies, pricing, and promotional plans to ensure successful market entry.

* Stay updated on industry trends and emerging technologies related to website optimization and user experience.

What you bring to the table:

* Ability to identify and understand internal or external customer needs and interests and deliver customer-centric solutions.

* Dedication to fostering an inclusive environment consisting of diverse individuals from varying backgrounds and cultures.

* Ability to develop new insights; question conventional approaches; encourage new ideas; design and implement new solutions.

* Ability to actively seek new ways to grow and be challenged using both formal and informal development channels.

* Strong analytical skills and proficiency with analytics tools such as Adobe Analytics, GA4 and/or Fullstory.

* Ability to effectively communicate with executive leadership, cross-functional teams, and external partners to ensure alignment and collaboration.

* Proven success in bringing products to market and achieving business objectives.

* Familiarity with A/B testing, SEO, and content management systems.

* Ability to adapt to a dynamic and fast-paced environment.

* Knowledge of agile development methodologies.

Qualifications :

What's needed- Basic Qualifications:

* Bachelor's degree or equivalent work experience

* 8+ years of experience in product management, eCommerce, customer experience, with at least 2 years in a leadership role

What's needed- Preferred Qualifications:

* Experience in B2B eCommerce is a plus

* MBA

We Offer:

* Inclusive culture with associate-led Business Resource Groups

* Flexible PTO (22 days) and Holiday Schedule

* Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!