Company Description

Looking to level up your career by working with an ambitious global team? Want to play a key role in the success of a growing healthcare and technology company?

Our businesses - Press Ganey, Forsta and Rio SEO -- are breaking down silos to explore and understand the full Human Experience (HX) of our clients' target audiences, which include patients, consumers, employees across an array of industries including healthcare, technology, retail, and consumer goods and services. We deliver groundbreaking experience and research technology, unmatched expertise, and real impact for ambitious leaders globally.

• Opportunity to work in a fast-paced, market leading SaaS company, with colleagues and customers from all over the world and an experienced executive leadership team
• Exciting challenges in an international environment
• Competitive salary and regular performance reviews
• Flexible location and Hybrid working environment - work some days from home
• Benefits like health care, annual bonuses, employee referral bonuses, Employee Support Program, Internal Mobility program and many more....

Job Description

Support development of custom analytics reports that include statistical summaries, data visualization, and data files. General responsibilities include:

• Provide technical support for reporting solutions that are beyond the range of reports available at PG
• Produces report by executing or modifying existing programs and following development processes
• Provides quality assurance support by ensuring accuracy and timeliness of deliverables

Duties and Responsibilities

• Under the direction of report developers or senior CRA members, this individual will independently modify and execute on the production of developed reports.

• Execute complex database queries to collect and transform data into organized data structures (e.g. statistical summary "cubes" with clearly structured facts and dimensions). Related tasks include maintaining and modifying programs (typically with SQL, R, or SPSS)

• Produce well organized reports such as: data files (e.g. .csv, .xlsx), static summaries (e.g. pdf reports) , or dashboards, using appropriate tools (Excel, VBA, SPSS, R, Python, Tableau, PowerBI).

• Maintain, a high volume of reports that are expected to be delivered error free and on-time.

• Provides quality assurance support by reviewing programs, validating output against: a "single source of truth", reporting criteria (e.g. eligibility rules and dates), formatting criteria (e.g. field names, date formats). Adhere to QA process, track quality metrics and immediately communicate issues.

• Accurately document, maintain and update reporting tasks and fields that are tracked on the custom reporting team's project management tool (e.g. Wrike)

• Demonstrate interpersonal skills and professionalism in collaborating and communicating with all colleagues and clients.

Qualifications

Bachelors or Advanced Degree in Mathematics, Engineering, Economics, or other quantitative discipline.

• Basic to intermediate proficiency with SQL, SAS, R, SPSS or other high level data programming language
• Basic to intermediate proficiency with Python, VBA, C++ or other programming language
• 1+ years executing and modifying data queries with relational databases (e.g. SQL Server) or other "Big Data" technologies (e.g. Hadoop, Spark, AWS)
• Basic proficiency with data visualization
• Excellent communication and interpersonal skills

Additional Information

All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position.

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $44,000to $69,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:https://www.pressganey.com/legal-privacy/

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Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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