Company Description

Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

This position is responsible for performing duties associated with various hands-on functions within the telecommunications industry. The Technician will be responsible for, installing fiber jumpers, cross connects, circuit orders, testing dark fiber, and maintaining records. The Technician will also install, test, or turn up a variety of telecommunications equipment including SONET, TDM, DWDM, IP, or Ethernet-based equipment. The technician will participate in troubleshooting and maintenance on the noted equipment.

Responsibilities

• Participate in conference calls or meetings related to projects and processes.

• Perform installation and installation commissioning, troubleshooting, and handling of optical transmission systems.

• Perform OTDR, Ethernet, BER, and SONET acceptance testing.

• Assist the Spread by Zayo Engineering department with network construction activities and required Fiber Engineering paperwork including but not limited to: route forms, splice engineering packages, red lines, and as-builts.

• Monitor contractors and sub-contractors performing conduit installation, cable placement, and intra-office splicing.

• Provide preliminary site surveys for building entrance construction requirements and equipment space availability.

• Provide support for all contractor splicing activities. This support includes continuity testing, OTDR trace analysis, and optical power meter data of fiber optic cable.

• Responsible for installation and testing of fiber optic patch cords.

• Perform fiber acceptance testing.

• Monitor contractor, vendor, and customer co-location installations, equipment placement, and testing.

• Proactively seek and identify potential network problems and address these issues before becoming service-affecting events. This includes action to resolve issues identified during routine PMI's conducted during defined timelines.

• Participate in local on-call schedule rotation.

Minimum Qualifications

• Located in IL and within 30 miles of our terminal at 350 E Cermak Rd. (CHI1)

• 5 years experience installing, testing, or turning up a variety of telecommunications equipment including SONET, TDM, DWDM, and IP.

• Strong organizational skills and the ability to work independently

• Ability to read and interpret documents such as OSHA/Company safety rules, MSDS, MOP's, process, and procedure documents as well as vendor documentation related to equipment owned by the company.

• Ability to deal with problems involving several concrete variables in standardized situations as well as possessing deductive reasoning skills utilized to improve customer experience and network performance.

• Able to work well with internal and external peers (carrier/vendor peers) on daily tasks and responsibilities towards a common goal, ability to resolve minor conflicts with construction contractors, industry peers, internal peers, or customers without management intervention being necessary.

• Ability to cover various work assignments during a variety of work hours to include day and nighttime activities.

• The technician will need to be able and willing to commit to long hours of work when necessary to reach company goals or objectives. Occasional, overnight travel may be required.

• Ability to write routine reports, properly fill out documentation such as site surveys and audit reports as well as effectively communicate with customers, management, peers, and contractors as well as other members of the organization.

• A clean driving record and the ability to operate company vehicles in accordance with safe driving practices and to ensure routine maintenance is performed on the vehicle per defined schedule. The technician will be required to conduct a daily inspection of their vehicle to ensure its safe operating condition.

Preferred Qualifications

• Firm knowledge of Vivai test sets, specifically OTDR testing and fiber optic trace analysis.

• Ideal candidates will have a strong technical, mechanical, and electrical background and be familiar and proficient around all major manufacturers of transport equipment, high voltage electrical systems, DC power plants, as well as knowledge of critical infrastructure, ISP/OSP, and all associated test systems to include optical, electrical and power testing equipment associated with the telecommunications Industry.

• Ideal candidates should also be proficient in the troubleshooting and maintenance of various types of equipment noted.

• Well-rounded candidates will have an understanding of telecommunications standards (i.e. ITU, IEEE, NEBS) as well as possessing strong analytical, technical, and customer skills while effectively multi-tasking and if needed doing so in a self-reliant manner by performing the following duties personally or through subordinates supervisors and staff members.

Base pay range: $27.02 - $43.00, commensurate with experience

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Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance

• Retirement 401(k) Savings Plan

• Fitness membership discounts

• Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.