Team Leader

The Team Leader is a part of the management structure of the program. The Team Leader is responsible for the direct supervision of all the members of the team in order to ensure quality service delivery to members and functions as the senior clinician or "player coach" of your team.

HOP- Westside Safe Haven (WSH), is a 13-unit low-barrier housing program that provides on-site clinical supportive services for individuals experiencing homelessness with severe mental illness, who are often reluctant to access services and/or housing. Unhoused community members with severe mental health challenges have difficulty navigating and maintaining conventional congregate shelter stays and/or housing opportunities due to their mental health symptoms, which often results in chronic unsheltered homelessness thereby increasing risk of serious injury and/or death for this vulnerable population. By employing a housing first, trauma-informed and client-centered approach, Westside Safe Haven endeavors to meet immediate needs while assisting individuals in working towards their goals.

Essential Duties & Responsibilities

• Assumes the leadership role within the program's assigned team and in the daily monitoring of implementation of evidence based practices. Models evidence-based practices and recovery to ensure team adherence and understanding to fidelity scales. Ensures that 60% of services are provided in the member's natural setting.
• Under the direct supervision of a QMHP or LPHA, gathers member information and assesses the need for service, makes recommendations for treatment, identifies and investigates existing natural resources and supports, explains options available to the member and assists in the application process.
• Actively leads and oversees the activities of team staff members providing outreach, case management, social, vocational, education, physical well-being, and other services and supports provided by the treatment team.
• Completes all documentation within assigned time frames.
• Monitors member attendance and/or occupancy on the team so that case assignments, transitions and closures are handled effectively and efficiently.
• Reviews all required documentation. Maintains the quality, validity, and confidentiality of individual case records according to CARF, Medicare, Medicaid standards and agency traditions. Assures that all assigned documentation is completed accurately, on time and is organized in a systematic manner.
• Assists with special tasks as assigned, including but not limited to: representing the agency at meetings, conferences, supervising students/interns, orienting and training new staff.
• Conducts annual evaluations in a timely manner for all team staff. Develops specific goals and objectives, and provide the method and opportunity for each team staff to succeed in their professional development. May supervise subordinate clinical/administrative levels 6-10 of the assigned team, program, and/or department.
• Participates in the hiring sequence of the agency, and make recommendations on the hiring or termination of team staff.
• Arranges Desk Clerk schedule to ensure sure there is adequate coverage.
• Supervises Desk Clerks which includes interviewing, hiring, training, conducting supervision and evaluating performance.
• Records staff attendance and guest attendance sheets monthly. Assists with bi-weekly timesheets for staff.
• Follows agency standards regarding clinical supervision.
• Assists Program Director with the development and monitoring of Performance Improvement Plans for staff not consistently meeting agency standards.
• Other duties as assigned.

Marginal Duties & Responsibilities

• Participates in the implementation of Thresholds emergency plans related to extreme weather or other emergency condition.
• Works flexible schedule including work on weekends or evenings as required. May be required to be on-call.

Education and experience:

• Must, at a minimum, meet Office of Mental Health rule 132 standards as a Mental Health Professional (MHP)
• Must have a Bachelor's degree, or have a Practical Nurses License, and/or experience* working with person diagnosed with mental illness.
  • *Five years of supervised experience in mental health of human services may be substituted for formal education with the approval of the Program Director.

Requirements:

• Daily access to a personal vehicle
• Valid driver's license
• Willingness to provide transportation for members of the program
• Must obtain and maintain liability car insurance of:
• $100,000 per person bodily injury
• $300,000 per accident

What sets Thresholds apart:

• Competitive pay - Base Salary: $58,800 - $66,200 annually
  
  • Commensurate with education, licensure, and experience
• Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)
• Dental insurance, vision insurance,4 medical insurance plans
• 403(b) retirement plan with 3% employer match
• Robust employee assistance program (EAP)
• Mileage reimbursement
• Public service loan forgiveness
• Cell phone reimbursement (up to $50/month)
• Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
• Reimbursement for professional licensure and license renewal

Thresholds is a mission-driven agency with a deep commitment to diversity, equity, and inclusion. We foster an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission.

One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row.