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Waste & Sustainability Manager
Chicago, IL
Job Description
About the Job
At JLL, we are driving sustainability through everything that we do, across all service lines and job positions. Specifically, we are growing our Sustainability practice to drive end-to-end sustainability solutions in real estate, from site selection to zero waste.
As a member of the JLL Sustainable Operations team, you will support coordination of the implementation of the waste management strategy and supporting processes, programs, targets, reports, and projects to achieve scope of work delivery and goals.
Key responsibilities include:
Provide support to sustainable operations team and other internal cross-functional teams, specific to waste program strategy and execution.
Collaborate with internal team members and clients to execute on-the-ground waste initiatives that meet or exceed client expectations.
Demonstrate subject matter expertise in waste stewardship and circular economy, including knowledge and thought leadership around current trends across various key industries including but not limited to commercial properties, industrial, manufacturing, technology, life sciences, healthcare, public sector.
Able to present qualitative and quantitative results of waste program initiatives utilizing complex data sets and spanning multiple initiatives.
Responsible for developing and leading multiple waste initiatives with an elevated level of quality and professionalism
Experience developing and adhering to project timelines, budgets, milestones, and deliverables.
Experience drafting comprehensive waste-related reporting, trainings, playbooks, and policies.
Strict adherence to meeting agreed client deadlines and strong time management.
Oversight of team members for both desktop and in-field projects such as desktop waste assessments, sustainability program assessments and audits, and gap analyses
Experience conducting forensic waste audits and managing associated reporting including identification of primary opportunities to increase landfill diversion upstream and downstream.
Coordinate alignment in the procurement and deployment of assets, technology, vendors, and programs to streamline program deployment.
Perform due diligence in vetting potential vendors and other value-added market offerings around waste.
Partner with internal and external stakeholders to determine upstream opportunities for waste reduction.
Speak to topics such as Scope 3 emissions and embodied carbon as it relates to waste.
Understanding of current drivers with respect to waste, including local state federal and global regulations, pending legislation, external reporting requirements as well as global waste trends
Develop policies and procedures for waste reduction and reuse for real estate settings and operations, including large global portfolios and both owned and tenant controls.
Improve upon processes and procedures for waste data collection and monitoring to support data analytics. Ensure adherence and on-going tracking of results.
Monitors financial performance of all waste initiatives. Work with team to track and improve performance with proactive use of data.
Responsible for vetting and supporting innovative strategies including zero waste, zero waste certifications, reverse logistics, vendor takebacks, donation and reuse models.
Research and stay current on industry trends and related regulatory issues to enhance the program, educate, and train teams of associates and subcontractors.
Optimize relationships with utility, municipal, and technology partners to improve performance and reduce program costs.
Accountable for achieving client waste reduction goals.
Interface with external industry associations, regulatory agencies, and other partners
Ensure programs developed follow all contracts, laws, rules, and regulations governing program activities at local, state, and national level.
Travel locally across portfolio to support program requirements and initiatives.
Establish strong working relationships with workstreams to deliver against KPI targets.
Effectively network cross-functionally to collaborate with other JLL service lines on the account (technology, finance, projects, IFM, consultants, and procurement) to elevate the sustainability mission and objectives, and drive implementation where most organic within the business.
With cross-functional view, effectively manage changes in partnership with stakeholders, which have the potential to impact waste program objectives.
Ensure success stories are tracked and communicated to ensure an elevated level of awareness and engagement is achieved with regard to the overall sustainability program and client's success.
Demonstrate innovative thinking and proactive management in bringing new ideas and solutions to the services delivery, and ensure they are rolled out effectively.
Provide SME input and own program components (e.g., content development, maintenance) related to SME area.
Sound like you? To apply you need to be/have:
University degree, demonstrating subject matter expertise (e.g., Sustainability related degree; Environmental Engineer, etc.); LEED accreditation preferred.
TRUE Zero Waste Advisor accreditation required.
Demonstrated project management experience specific to successful achievement of zero waste certifications, including TRUE Zero Waste required. Other zero waste certification experience, such as UL preferred.
Knowledge of CDP, GRI, SASB, TCFD, GHG Protocol, rating/ranking agencies, as well as general ESG knowledge
Five plus years' experience in the sustainable operations and/or engineering of commercial buildings, with experience leading complex waste program(s)
Strong operations experience in large multi-dimensional organization with focus on operations management, productivity, and embody a bias for action.
Strong data management experience, including experience and comfortability in developing and presenting consolidated reports to diverse audience, from operations to C-suite.
Strong experience specific to waste vendor systems, services, assets/equipment, and vendor management
Strong understanding of the impacts and opportunities dictated by varied regional geographic infrastructure related to waste processing, waste-to-energy, organics, composting/digestion, material recovery facilities.
Passionate about working towards a sustainable future.
An excellent understanding of the key sustainability issues for corporate occupiers of real estate including, but not limited to: decarbonization, embodied carbon, circularity, resource preservation, biodiversity, climate risk, health & wellbeing, and social value creation.
Demonstrated experience in influencing cross-functional teams.
Experience working with corporate clients, commercial property, property managers and an understanding of the landlord and tenant relationship is desirable.
Excellent ability to build relationships with clients and their internal teams.
Proven project management experience and excellent communication skills
Attention to detail and accuracy in written and numeric work.
Ability to obtain buy-in and engagement from employees at all levels.
Behavioral Competencies
Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture.
Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive.
Helps others - Builds relationships, actively collaborates, helps others succeed.
Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient.
Business first - Focuses on customers and clients, business/financial acumen.
Inspire - Inspire others, creates services strategy and supporting tactical plans, energizes others.
Physical Work Requirements:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
At JLL, we are driving sustainability through everything that we do, across all service lines and job positions. Specifically, we are growing our Sustainability practice to drive end-to-end sustainability solutions in real estate, from site selection to zero waste.
As a member of the JLL Sustainable Operations team, you will support coordination of the implementation of the waste management strategy and supporting processes, programs, targets, reports, and projects to achieve scope of work delivery and goals.
Key responsibilities include:
Provide support to sustainable operations team and other internal cross-functional teams, specific to waste program strategy and execution.
Collaborate with internal team members and clients to execute on-the-ground waste initiatives that meet or exceed client expectations.
Demonstrate subject matter expertise in waste stewardship and circular economy, including knowledge and thought leadership around current trends across various key industries including but not limited to commercial properties, industrial, manufacturing, technology, life sciences, healthcare, public sector.
Able to present qualitative and quantitative results of waste program initiatives utilizing complex data sets and spanning multiple initiatives.
Responsible for developing and leading multiple waste initiatives with an elevated level of quality and professionalism
Experience developing and adhering to project timelines, budgets, milestones, and deliverables.
Experience drafting comprehensive waste-related reporting, trainings, playbooks, and policies.
Strict adherence to meeting agreed client deadlines and strong time management.
Oversight of team members for both desktop and in-field projects such as desktop waste assessments, sustainability program assessments and audits, and gap analyses
Experience conducting forensic waste audits and managing associated reporting including identification of primary opportunities to increase landfill diversion upstream and downstream.
Coordinate alignment in the procurement and deployment of assets, technology, vendors, and programs to streamline program deployment.
Perform due diligence in vetting potential vendors and other value-added market offerings around waste.
Partner with internal and external stakeholders to determine upstream opportunities for waste reduction.
Speak to topics such as Scope 3 emissions and embodied carbon as it relates to waste.
Understanding of current drivers with respect to waste, including local state federal and global regulations, pending legislation, external reporting requirements as well as global waste trends
Develop policies and procedures for waste reduction and reuse for real estate settings and operations, including large global portfolios and both owned and tenant controls.
Improve upon processes and procedures for waste data collection and monitoring to support data analytics. Ensure adherence and on-going tracking of results.
Monitors financial performance of all waste initiatives. Work with team to track and improve performance with proactive use of data.
Responsible for vetting and supporting innovative strategies including zero waste, zero waste certifications, reverse logistics, vendor takebacks, donation and reuse models.
Research and stay current on industry trends and related regulatory issues to enhance the program, educate, and train teams of associates and subcontractors.
Optimize relationships with utility, municipal, and technology partners to improve performance and reduce program costs.
Accountable for achieving client waste reduction goals.
Interface with external industry associations, regulatory agencies, and other partners
Ensure programs developed follow all contracts, laws, rules, and regulations governing program activities at local, state, and national level.
Travel locally across portfolio to support program requirements and initiatives.
Establish strong working relationships with workstreams to deliver against KPI targets.
Effectively network cross-functionally to collaborate with other JLL service lines on the account (technology, finance, projects, IFM, consultants, and procurement) to elevate the sustainability mission and objectives, and drive implementation where most organic within the business.
With cross-functional view, effectively manage changes in partnership with stakeholders, which have the potential to impact waste program objectives.
Ensure success stories are tracked and communicated to ensure an elevated level of awareness and engagement is achieved with regard to the overall sustainability program and client's success.
Demonstrate innovative thinking and proactive management in bringing new ideas and solutions to the services delivery, and ensure they are rolled out effectively.
Provide SME input and own program components (e.g., content development, maintenance) related to SME area.
Sound like you? To apply you need to be/have:
University degree, demonstrating subject matter expertise (e.g., Sustainability related degree; Environmental Engineer, etc.); LEED accreditation preferred.
TRUE Zero Waste Advisor accreditation required.
Demonstrated project management experience specific to successful achievement of zero waste certifications, including TRUE Zero Waste required. Other zero waste certification experience, such as UL preferred.
Knowledge of CDP, GRI, SASB, TCFD, GHG Protocol, rating/ranking agencies, as well as general ESG knowledge
Five plus years' experience in the sustainable operations and/or engineering of commercial buildings, with experience leading complex waste program(s)
Strong operations experience in large multi-dimensional organization with focus on operations management, productivity, and embody a bias for action.
Strong data management experience, including experience and comfortability in developing and presenting consolidated reports to diverse audience, from operations to C-suite.
Strong experience specific to waste vendor systems, services, assets/equipment, and vendor management
Strong understanding of the impacts and opportunities dictated by varied regional geographic infrastructure related to waste processing, waste-to-energy, organics, composting/digestion, material recovery facilities.
Passionate about working towards a sustainable future.
An excellent understanding of the key sustainability issues for corporate occupiers of real estate including, but not limited to: decarbonization, embodied carbon, circularity, resource preservation, biodiversity, climate risk, health & wellbeing, and social value creation.
Demonstrated experience in influencing cross-functional teams.
Experience working with corporate clients, commercial property, property managers and an understanding of the landlord and tenant relationship is desirable.
Excellent ability to build relationships with clients and their internal teams.
Proven project management experience and excellent communication skills
Attention to detail and accuracy in written and numeric work.
Ability to obtain buy-in and engagement from employees at all levels.
Behavioral Competencies
Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture.
Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive.
Helps others - Builds relationships, actively collaborates, helps others succeed.
Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient.
Business first - Focuses on customers and clients, business/financial acumen.
Inspire - Inspire others, creates services strategy and supporting tactical plans, energizes others.
Physical Work Requirements:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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