THE SALVATION ARMY

NORTH AND CENTRAL ILLINOIS DIVISION

Harbor Light

POSITION DESCRIPTION

POSITION TITLE: Facility Manager

LOCATION/DEPT: Freedom Center/Harbor Light - Building Services

REPORTS TO: Executive Director

FLSA CATEGORY: Exempt

STATUS TYPE: RFT

OUTCOMES

Responsible for the overall maintenance operations at the Freedom Center. The preservation and maintenance of all assets, in addition to the physical operations of the Corps Community Center, The Harbor Light Center and Pathway Forward programs are critical to the success of the position.

PROGRAM/CLIENT ENVIRONMENT

The backgrounds of the clients served by The Harbor Light Program will manifest a variety of inappropriate behaviors. When this occurs, employees are to respond within the context of the treatment environment of the site. Employee conduct (actions, dress, etc.) and interactions (conversations, written communications, etc.) with clients must also be within the treatment environment of the facility.

ESSENTAIL DUTIES AND RESPONSIBILITIES

1. Supervise and coordinate activities of personnel involved in repair and maintenance of facilities, buildings, and equipment to maintain a clean and organized environment, minimize interruption and improve efficiency.
2. Administer the work assignments for technicians, vendors, and contractors.
3. Oversee the daily preventive maintenance for the Freedom Center systems, equipment and components - this will consist of operating, diagnosing and repairing mechanical, electrical and electronic building systems: air handling equipment, fire alarm system, building automation system, fluid pumping for cooling and heating, security card access, refrigeration and boilers.
4. Inspect the property daily to ensure that all is in efficient working order and the Executive Director is aware of any maintenance and safety issues.
5. Following preventive maintenance schedule to maintain 185,000 square ft. under the SA operations guidelines as a member of maintenance team, assist in scheduling maintenance work and monitoring for quality assurance, monitoring for timely completion of work order requests in accordance with policies and procedures.
6. Ensure all repairs are completed of residential structures, fixtures, appliances, including plumbing, carpentry and electrical, roofing and upkeep of grounds in all weather conditions.
7. Prepare for and participate in agency audits and inspections, HL program events and any other external partners and organizations as it relates to building operations and maintenance.

POLICY AND PROCEDURE

1. Understand compliance need of Freedom Center as it relates to policies and procedures pertaining to financial monitoring controls (i.e. purchase orders, bids and contracts) and all other regulatory requirements and procedures necessary to the programs.
2. In absence of Executive Director, monitor and direct scheduling of housekeeping and vendors, making most efficient use of available resources and adherence to company policies and may act as the team lead. Participate in training, coaching and motivating team members to meet and exceed daily expectations.

OTHER DUTIES

1. All other duties as assigned.

REPORTING RELATIONSHIPS

This position reports to the Executive Director.

In contacts related to this position's duties this individual acts as a representative of The Salvation Army and its mission.

PERFORMANCE MEASURMENTS

This individual will be evaluated on how effectively the outcomes of this position are achieved, as well as the timeliness, accuracy and completeness of accomplishing assigned goals.

EDUCATION/ EXPERIENCE

• College or Trade school required.
• A two-year vocation degree or certificate in a HVAC, mechanical, electronics, building maintenance or building automation systems, or an associate degree from an accredited program in HVAC or another program that directly relates to building maintenance.
• Five years of experience with progressive responsibilities in property management for hospitality, medical, educational or retail operation required.
• Industry - Trade Certifications/Degrees (OSHA, HVAC, etc.).
• Valid Driver's license/MVR clearance.

COMPENTENCIES

• A flexible style that displays a willingness to learn.
• Excellent attention to detail, procedures, processes and policies.
• A demonstrated ability to manage projects, priorities and programs in a constantly changing environment.
• A communication and management style that exhibits the principles and values of the Army as well as fosters team relationships and effectively communicates information.
• An extensive knowledge of basic computers skills - Microsoft Word, Excel and Internet experience necessary.
• Proficient in all areas of HVAC operation, troubleshooting and repairs, plumbing and commercial plumbing system, working knowledge of hand and power tools, mechanical, cleaning equipment & supplies and protective equipment.
• Basic automotive skills.
• A 'hand-on" electrical skills set (working knowledge of multi meter operations).
• Must be skilled in customer service and capable of working around large groups and with individuals from diverse backgrounds.
• Willing to promote the mission of the Salvation Army.

POSITION LIMITATIONS

• This individual will only commit Army resources that have been allocated or approved.
• This individual will keep the Executive Director informed on all critical issues relating to her/his area of responsibility.
• This individual will adhere to all policies and procedures in carrying out the responsibilities of this position.

PHYSICAL DEMANDS/WORK ENVIRONMENT

• This position is required to regularly ascend/descend a latter to service equipment above 10ft.
• Frequently moves equipment weighing up to 100lbs across sites.
• Driving company vehicles to scheduled service appointments and other destinations as assigned.
• Constantly works in outdoor weather conditions. Must be willing to work outside of the standard facility office hours of 8:00am to 4:30pm Monday through Friday to meet the needs of the program.
• Weekend hours are required and will be a part of the weekly schedule.

THE SALVATION ARMY MISSION STATEMENT

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.