About the American College of Surgeons

The American College of Surgeons (ACS) is a professional and educational organization of surgeons that was founded in 1913 to raise the standards of surgical practice and improve the quality of care for surgical patients. The College is dedicated to the ethical and competent practice of surgery. Its achievements have significantly influenced the course of scientific surgery in America and have established it as an important advocate for all surgical patients. The College has more than 80,000 members and is the largest organization of surgeons in the world. For more information, visit .

Summary: The Program Coordinator provides daily operational coordination for the patient-level data collection processes which support the Trauma Quality Programs (TQP), including customer support for participating hospitals, technical supervision and problem diagnosis, and other front-line support. Develops educational content and FAQs to help customers understand the process. In addition, the Coordinator supports the distribution of standardized datasets, from application through fulfillment, as well as other associated duties in support of the Data and Report Operations team.

This exempt position will report to the Senior Program Manager, Data Operations, in the Division of Research and Optimal Patient Care. It is based in our Chicago office and is a hybrid role: 3 days per week in the office/2 days per week remote.

Required Education and/or Experience:

• Bachelor's degree or higher from an accredited college or university is required.
  
  
• At least 2+ years of related customer service, data collection, and project coordination experience preferred. Experience working with a healthcare registry is a plus.
  
  
• Strong working knowledge of Microsoft Office products (Outlook, Word, Excel, and PowerPoint). Intermediate Excel skills preferred.
  
  
• Strong communication skills (written and verbal), strong organizational skills, and attention to detail required.

Comprehensive Benefits:
We're committed to attracting and retaining top talent via valuable benefits!

• Vacation, personal, and sick hours including 13 paid holidays per year
• Hybrid office schedule
• Medical-comprehensive coverage through BlueCross BlueShield
• Dental, Vision, and Prescription drug program
• 403(b) Matching Program
• Pension Plan
• Flexible Spending Medical/Dependent Care
• Employee Assistance Program
• Short Term/Long Term Disability
• Life Insurance
• Domestic Partner Coverage
• Plus many other great benefits!

The American College of Surgeons is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to recruitment@facs.org or call (312) 202-5000 and let us know the nature of your request and your contact information.