Applications Engineer work to develop processes to enhance customer production by utilizing product analysis and demonstrations. In collaboration with sales, they will prepare and carry out marketing efforts for securing business from prospective customers. On a day-to-day basis, the Applications Engineer will analyze and develop manufacturing processes, determine best training methodologies for customers and build demonstration techniques in an effort to improve/enhance the performance of industrial machinery. They also utilize their ability to operate, program and troubleshoot full line of Mitsubishi Laser/Press brake machines, work with customers to optimize the usage of the machine and apply their particular needs and settings. Ability to independently diagnose and treat a variety of problems or situations and modify as deemed necessary.

ESSENTIAL RESPONSIBILITIES:

• Facilitate showroom activities including machine demonstrations, process development, test studies, test-cuts and overall presentation and cleanliness of showroom areas
• Support set up and operations of laser/Press brake machines at trade shows
• Build successful relationship with Laser/Press brake distributors
• Exercise discretion and independent judgment to evaluate, diagnose, provide timely and appropriate responses and resolutions to customer reports, and as necessary, determine who else at MC Machinery to involve in customer problem solving.
• Increase sales and MC Machinery revenue by identifying customer opportunities for sales.
• Create solutions for customers in addressing machine maintenance and applications-related problems.
• Develop and analyze customer needs and prepare demonstrations and reports for pre-sales activities for Sales and potential and current customers
• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Ability to demonstrate a high level of dedication, accountability and outstanding work ethic
• Possess analytical, interpersonal and organizational skills
• High level of customer service and attention to details
• Knowledge of CAD/CAM software and CNC programming skills
• Ability to operate a computer, using windows operating systems.
• Excellent oral and written communication skills.
• Ability to work in a fast paced, team environment.
• Willingness to travel up to 50% of the time to customers, trade shows and corporate events.
• Ability to operate a motor- vehicle and possession of a valid Driver's License

EDUCATION AND EXPERIENCE:

• Technical degree or equivalent
• 2-5 years' work experience in similar Industry
• Knowledge of 2D and 3D laser system
• Proficient in MS Word, Excel, PowerPoint and Outlook

WORKING CONDITIONS:

Job operates mainly indoors, but exposed to changing weather conditions, such as extreme hot or cold, rain, sun, wind, etc. This job also works near moving mechanical parts and the noise level is moderate to loud. This position generally has a lot of driving and overtime work. Ability to operate a motor vehicle and possession of a valid driver's license is required.

PHYSICAL REQUIREMENTS:

This job requires very frequent bending at the waist, twisting of the upper body, standing, speaking and hearing and frequent kneeling. Repetitive use of the hands, squeezing, keyboarding and crouching. Requires frequent lifting and carrying of 1-10 pounds, recurrent lifting of 11-20 pounds and occasional lifting and carrying of 21-50 or more pounds. Also requires constant pushing and pulling of 1-50 pounds and infrequent pushing and pulling of over 50 pounds with the aid of handcarts or other wheeled devices. Good visual and color acuity are required to perform this job.

EEO STATEMENT

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.