Position Highlights:

• Position: Utilization Management Assistant
• Location: Warrenville,
• Part Time - 28 hours/week
• Hours: 7am-1p; Tues: 7am-12:30 (flexible start time)

A Brief Overview:
Supports the UM Coordinators, Utilization Review by assisting with the workflow which includes conducting inpatient or outpatient precerts and discharge reviews, preparing appeals and completing insurance follow up calls on status of authorization requests.
What you will do:

• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of patients served.
• This includes knowledge of the physical and psychological needs of patients served and the ability to respond appropriately to those needs.
• Understands where to locate information, if needed to present case specific information, by means of the chart or clinic documentation.
• Completes discharge reviews.
• Checks charges, attendance functionality , and notes to check outpatient days attended. Sends missing charge emails to Billing Specialist as necessary.
• Supports ancillary details of authorizations by completing authorization by any means necessary (live/telephonic, chart support, fax or portal).
• Identifies new cases to be added to the Financial Appeals Log.
• Adds cases identified from paperwork and/or Utilization Review Coordinators to Clinical Appeals Log for tracking purposes.
• Assist in coordinating appeal efforts prior to patient's discharge.
• Supports identifying integral denial/appeal/approval paperwork to identify for scanning purposes or distribution or charting purposes.
• Reviews the Appeals Log for inpatient/partial hospitalization program/intensive outpatient program cases and read through the clinical documentation for the patient case. Writes letter to insurance organization requesting reconsideration for their denial of services.
• May participate in contributing with any needed pieces for recredentialing applications or contracts.
• Updates Appeals Log statistics.
• Prepares data for the UM Committee meeting minutes as needed.
• Makes follow-up phone calls to insurance companies on status of pending appeals.
• Coordinates with Business Office and UM Coordinators regarding benefit issues/questions as needed.
• Coordinates with Billing & Collection Specialist for quarterly reporting presentations and adds UM appeals statistics to presentation.

What you will need:

• Non RN- Bachelors Degree Required
• Proficiency in Microsoft Office products
• Familiarity with behavioral health field, terminology and levels of care
• Knowledge of DSM IVR (Diagnostic and Statistical Manual of Mental Disorders) diagnostic criteria

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities