We're hiring a Software Trainer Implementation who will work on change management, training, configuration and deployment of services to customers as they on board with their new platform. In this role you will coordinate with the wider customer team to ensure that issues are raised and owned appropriately, and perform all internal handovers to allow customer to have a seamless experience. In this role you will work on onsite and remote. Please be local to the DFW area as this role is based out of Frisco, TX.

• You will travel to customer sites to support them through a platform change (travel expectation is 75% with the remainder being office based in Frisco, TX).
• You will analyze, develop, and implement process changes to provide improvement in workflow, and operational procedures.
• You will identify project opportunities and generate ideas and solutions.
• You will communicate with related areas to coordinate work.
• You may lead work activities of others, coordinating daily activities and providing training, coaching and guidance.

• Bachelor's degree or equivalent combination of education and experience required.
• Ability to travel domestically through the United States, and international travel as required.
• Data gathering and analytical ability, process improvement skills, excellent interpersonal skills.
• Project management ability, and strong verbal and written communication skills.
• Ability to work both individually and as a team player.

We're proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let's pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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