About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

See what life is about at BCD M&E atbcdme.com/careers

About the role:

We're looking for an Global Account Director, Congress to join our dynamic team. In this role, you will drive strategic business initiatives and optimize the way we do business with key client accounts. You will be focused on many areas including program strategy, innovation, financial performance, quality of service, preferred vendor performance, business development and client retention. This role will have you leading, collaborating, challenging the status quo, and constantly reaching for the next step with your customer. If you are ready to go for it, this is the perfect role for you.

As a Global Account Director you will:

• Own BCD M&E's relationship with a key global customer.
• Work with the client to develop strategic business objectives for the congress program focused both on client and BCD M&E objectives.
• Manage internal and external financials, ensuring we accurately communicate budgets to the client while maintaining BCD M&E's profitability.
• Be responsible for contract negotiation, management, renewals and expansions.
• Oversee the stakeholder engagement strategy for the account, including determining key messaging.
• Oversee operational performance and team culture in partnership with the Global Director of Operations.

You're good at:

• Building strong and trustworthy relationships with customers and internal teams.
• Implementing and managing accounts.
• Budget and cost management.
• Reporting and data analytics with demonstrated proficiency in Microsoft Excel.
• Identifying opportunities through business and industry trends with consultative approach on client recommendations.
• Proposal development and presentations.

You must also have:

• Experience in life sciences meetings and congresses. Experience with Pharmaceutical Meetings Management is a must have for this role.
• Regional and global account management within the Meetings & Events Industry.
• A desire to work in a global team environment.

You should know:

• This role is virtual and operates in the Eastern or Central time zone.
• Our standard hours are 8:30 AM - 5:30 PM with an hour break.
• You will need to travel to our client's office and onsite to medical congresses. Travel for this position is about 25% - 35%

How to apply:

Click 'Apply Now' to be considered.

THE PERKS

Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move
The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there's always room to move.

We've got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We're positive. You'll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Global Account Director, Congress is between $90,000 - $120,000 The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

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