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Sales Engineer
Chicago, IL
Job Description
Description
Are you someone with deep technical understanding and excellent communication skills? Do you have the ability to collaborate effectively with both technical and non-technical stakeholders? Good news! 1WorldSync is looking for a Sales Engineer to join our team.
1WorldSync is the industry leader in product content management. With approximately 600 employees across the US, Brazil, Canada, France, Germany, Portugal, Switzerland, and the UK, we're seeking a Sales Engineer to support our growing global team.
Reporting directly to our Manager, Sales Engineering, the Sales Engineer will play a crucial role in understanding our client's business needs and designing comprehensive solutions that leverage our cutting-edge products and services. In collaboration with the sales team, you will also deliver innovative, engaging, and strategic sales presentations with clear and concise value messages. You will provide discovery and analysis of current business needs and develop impactful and professional demonstrations. You will share your knowledge with prospective customers throughout the sales cycle as well as with the Sales Engineering team.
As Sales Engineer at 1WorldSync, responsibilities include the following:
- Support the sales process as the technical and product expert to help win new business
- Work with the sales executive to understand key client objectives and requirements, and help qualify prospects from a technical platform and resource perspective
- Work with the sales executive to understand and present a business case to clients, answer product questions and/or present (onsite or offsite) demos to C-level executives and technology teams
- Customize demonstrations to address specific customer objectives and requirements
- Help respond to inbound RFPs / RFIs
- Develop and maintain a deep technical expertise in PowerReviews technology and products through formal and informal trainings
- Present onsite and offsite technical integration presentations as well as product presentations to C-level executives, marketing teams and/or developers during the sales process
- Work cross-departmentally to help engage technical and product teams around specific solution requirements
- Create sales enablement documentation as needed, including custom implementation overviews, technical overviews
- Serve as a the technical liaison during the handoff from sales to implementation
- Identify and document client conversations and any unique needs via Salesforce client interactions
- Complete full discovery/scoping documentation to outline scope of partnership, product usage, and technical implementation requirements
- Bring integration team up to speed on client project scope to ensure a smooth handoff
- Capture market intelligence to support the product team's future development roadmap
- Help identify key client needs that PowerReviews is not yet serving
- Track and document findings in a shareable format for the product team
- Participate in product and sales training to acquire and maintain the knowledge necessary to be effective.
- Actively train the sales team on common customer technical knowledge questions and product positioning to enhance their sales abilities
Required Skills and Experience:
- 3+ years experience in client-facing position
Desired Skills and Experience:
- BA / BS preferred
- Strong client and internal communication skills
- Confidence in technical ability and presentation skills are a must.
- Proactive learner & self-starter
- Excellent presentation skills
- Proven ability to understand and explain complex technology solutions
- Experience working with executive level contacts at Fortune 500 organizations
- Clear understanding of enterprise software sales process
- Strong grasp of the latest trends in digital marketing and web technologies
- Strong knowledge of web development technologies, including HTML, CSS, JavaScript
- Experience working with a sales team in a technical support role
Benefits:
- Incredible health benefits (FSA and HSA options), with dental and vision coverage.
- 401(k) plan with employer match.
- Paid time off as well as company holidays, volunteer time off, sick time, bereavement leave, and 12 weeks of fully paid parental bonding leave.
- Short and long term disability and life insurance.
- Additional optional benefits, including a comprehensive legal plan, pre-tax parking and transit accounts, critical illness insurance, accident insurance, identity theft prevention, tuition reimbursement, and pet insurance.
Additional Details:
- This is a hybrid position that requires 3 days per week at our Chicago, IL headquarters.
- This role requires the candidate to have the authority to work in and be located in the US.
- This position requires up to 25% travel.
1WorldSync is an Equal Opportunity Employer and is committed to providing employees and applicants with an environment free of discrimination and harassment.All employment decisions at 1WorldSync are based on business needs, job requirements, and individual qualifications.All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, family or parental status, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.
Americans with Disabilities Act (ADA)
1WorldSync will provide reasonable accommodations during the application process upon request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact us at .
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
3+ years
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